The credit card link is broken

[BinkuChase]

Hello, I'm trying to buy L$ but when I'm trying to get the add Credit Card option. The link is broken. Is this gonna get fixed sooner or later?

I'm nervous if this would be permanent.

[LittleMe Jewell]

11 minutes ago, BinkuChase said:

Hello, I'm trying to buy L$ but when I'm trying to get the add Credit Card option. The link is broken. Is this gonna get fixed sooner or later?

I'm nervous if this would be permanent.

Clear browser cache and try a different browser.

Multiple people have been having issues.  If neither of the above works for you, contact Billing:

   https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support

Please note that phone support is for billing issues only.  If you're having technical issues, please contact our technical support team.    
Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
 

[VanityLace]

Same here I've tried using google browser but it still not working.

[LittleMe Jewell]

The latest advice is to change browsers and/or clear your browser cookies & temp files.  If all else fails, contact Billing

 

[Lindal Kidd]

In another thread, someone with this problem changed their email address and it started working again.

Your mileage may vary.

[LindaSpice]

i'm having the same issue & none of the suggestions have worked ☹️ might have to contact billing 

[Laylah Yaseotoko]

I tried with a different browser, that worked.

[KokoPuff98]

Yeah, tried multiple browsers, erasing my cache, and restarting my PC, but nothing worked for me. I also cant take my old card off of my account. It gives me an error message saying "Your update has failed. Please verify your number and try again. If you continue to receive this message, please contact VAT or GST administration." Dunno whats going on, but clearly somethings really jacked up. 
BONUS: Just tried to change my email, and got "There was an error processing your verification email." Soooooo yeah, something is very broken. 

I CALLED SUPPORT AND THE FIX WAS VERY SIMPLE! TRY LOGGING OFF, REFRESHING THE PAGE, AND LOGGING BACK IN!

Edited December 30, 2021 by KokoPuff98
added information