Unable to Login

[Echelon Alcott]

I was logged off SL, and since then I've been unable to log back in. Tried using my alt, with similar results. Confirmed that I still have a good internet connection. The login screen is stuck on "Requesting region capabilities". I tried to log back into the last sim, as well as home, with the same results. Anyone else experiencing the same?

[Arwen Serpente]

Same here. Dashboard has 502 Bad Gateway error message. Transactions and Marketplace time out and won't load.

[Rowan Amore]

Just now, Echelon Alcott said:

I was logged off SL, and since then I've been unable to log back in. Tried using my alt, with similar results. Confirmed that I still have a good internet connection. The login screen is stuck on "Requesting region capabilities". I tried to log back into the last sim, as well as home, with the same results. Anyone else experiencing the same?

Investigating - Some Second Life services are currently experiencing an outage. During this time, some Second Life services may be unavailable including, but not limited to: logging in, building, chatting, web services and object rezzing. Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.

Please monitor this blog for additional updates
Dec 15, 07:30 PST

 

[Arwen Serpente]

https://status.secondlifegrid.net/incidents/7ln011h8q0bj

[Silent Mistwalker]

11 minutes ago, Echelon Alcott said:

I was logged off SL, and since then I've been unable to log back in. Tried using my alt, with similar results. Confirmed that I still have a good internet connection. The login screen is stuck on "Requesting region capabilities". I tried to log back into the last sim, as well as home, with the same results. Anyone else experiencing the same?

 

fs_login_issues [Phoenix Firestorm Project - Wiki] (firestormviewer.org)

[KT Kingsley]

I've just been logged out and can't get back in. The outage has appeared on the status page within the last few minutes: https://status.secondlifegrid.net/.

[Echelon Alcott]

I also got the error below in my browser, which was logged on my Account details page. If the service that verifies your identity is experiencing issues, it might explain the reason all other services are down, as they would be unable to verify who you are across the platform.

[Surssin]

Glad to know it's not just me. Welp. So much for mucking about a little before work.

[Dorientje Woller]

Seems Second Life isn't the only one experiencing issues with log ins. Elder Scrolls Online is suffering from the same issue at the same time. Makes me believe that current issues are out of LL hands.

 

[Echelon Alcott]

1 minute ago, Dorientje Woller said:

Seems Second Life isn't the only one experiencing issues with log ins. Elder Scrolls Online is suffering from the same issue at the same time. Makes me believe that current issues are out of LL hands.

Agreed. LL posted the notice below.

[Sylvia Tamalyn]

I'm in now. Try again.

[KT Kingsley]

2 minutes ago, Dorientje Woller said:

Seems Second Life isn't the only one experiencing issues with log ins. Elder Scrolls Online is suffering from the same issue at the same time. Makes me believe that current issues are out of LL hands.

 

Ansariel Hiller has posted a screenshot of the AWS health status page in another thread: 

 

[K9Mark]

I was logged out when I tried to TP but I waited a while and now I'm back in 🙂

 

[Leahndra]

I could log in again too

[Silent Mistwalker]

The Oregon outage may be due to the snowstorm that passed through last night.

[Surssin]

I think it's working now. I was able to log in. Though I took longer than usual to rez.

[SheriBalto]

so far only thing I have issues with is logging into my home but everything else works

[RebusStAcor]

I've got login problems too.  After the outage I tried to login to SL and it tells me to check my network connection and my firewall settings. Then there was an update which I applied and it still won't let me back on to SL. Secondlife grid indicates everything is fine but I'm having an issue.

[Innula Zenovka]

4 hours ago, RebusStAcor said:

I've got login problems too.  After the outage I tried to login to SL and it tells me to check my network connection and my firewall settings. Then there was an update which I applied and it still won't let me back on to SL. Secondlife grid indicates everything is fine but I'm having an issue.

Try logging out and rebooting your router.    That fixes a lot of connection issues.