kutsalsiz Posted December 11, 2021 Share Posted December 11, 2021 (edited) Hello my problem is that i logined in with speedlight viewer and now my avı iş gray and no way to change to it even i tried test avatar etc. And also in my inventory i have many current outfit folders. Can someone help me with this issue. Ty Edited December 11, 2021 by kutsalsiz Link to comment Share on other sites More sharing options...
Persephone Emerald Posted December 11, 2021 Share Posted December 11, 2021 Which viewer are you using now? If you use Firestorm, they have an inworld group that can direct you on how to fix most viewer problems. Link to comment Share on other sites More sharing options...
kutsalsiz Posted December 11, 2021 Author Share Posted December 11, 2021 (edited) Firestorm ok i ll ask them now i cant login cos PC issue ty for answering i hope they help cos it seems virüs Edited December 11, 2021 by kutsalsiz Link to comment Share on other sites More sharing options...
SpiritSparrow Skydancer Posted December 11, 2021 Share Posted December 11, 2021 (edited) Firestorm probably will not help you… Speed light is for your phone. Firestorm is for your pc. You probably need to contact the creators or Google your issue. Perhaps you do not have enough memory for textures to load. Edited December 11, 2021 by Tarina Sewell 1 Link to comment Share on other sites More sharing options...
Alwin Alcott Posted December 11, 2021 Share Posted December 11, 2021 29 minutes ago, kutsalsiz said: Firestorm ok i ll ask them now i cant login cos PC issue ty for answering i hope they help cos it seems virüs you use third party software, different to Firestorm and LL, i think you'll need to contact speedlight. I doubt any of the others will be able to help you. Link to comment Share on other sites More sharing options...
panterapolnocy Posted December 11, 2021 Share Posted December 11, 2021 (edited) It looks like https://jira.secondlife.com/browse/BUG-231454 - if you have more than one "Current Outfit" folder then please contact Second Life support and describe your case. Edited December 11, 2021 by panterapolnocy 3 Link to comment Share on other sites More sharing options...
kutsalsiz Posted December 12, 2021 Author Share Posted December 12, 2021 6 hours ago, panterapolnocy said: It looks like https://jira.secondlife.com/browse/BUG-231454 - if you have more than one "Current Outfit" folder then please contact Second Life support and describe your case. Ty it is my problem exactly. But i couldnt find any menu or person to help me. Help menu directed me here again how or with who i contact pls help Link to comment Share on other sites More sharing options...
panterapolnocy Posted December 14, 2021 Share Posted December 14, 2021 (edited) The linked JIRA bug report tells you exactly what you should do: Please go to the https://support.secondlife.com/ and log in with your usual credentials, then "choose from either Submitting a Support Case, Live Chat or Phone Support depending on your account type." Ask the support to remove the extra "Current Outfit" folders and leave only one of them. For example:https://lindenlab.freshdesk.com/support/tickets/new Edited December 14, 2021 by panterapolnocy Link to comment Share on other sites More sharing options...
kutsalsiz Posted December 15, 2021 Author Share Posted December 15, 2021 Ty so much i filled one ticket and waiting now 1 Link to comment Share on other sites More sharing options...
Suyo Setsuko Posted December 17, 2021 Share Posted December 17, 2021 Hello!! I have same problem going on for a month!!! I used speedlight viewer just only few time and now having problem loading my avatar. people cannot see me and I can't even see my self too.+ so many current outfit folders. i even deleted all viewers and format my laptop. is your problem solved? could you please let me know? I'll file a ticket too. this is very annoying lol Link to comment Share on other sites More sharing options...
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