Zia Underwood Posted December 7, 2021 Share Posted December 7, 2021 (edited) I have been trying to get answers all day. It seems this mornings update caused several mobile clients to fail. Including the much beloved Lumiya. Is there any word on what caused it. Or on a fix incoming? Ive been concerned for years now that LL would eventually break support for the viewer and leave us with the sub par alternatives and cash grabs that remain. Just hoping that day isnt today. 5 years without support and its still the best option out there. Edited December 7, 2021 by Zia Underwood 1 1 Link to comment Share on other sites More sharing options...
Liaa Nova Posted December 7, 2021 Share Posted December 7, 2021 I agree, it's great. I hope it can be fixed Link to comment Share on other sites More sharing options...
Lucia Nightfire Posted December 7, 2021 Share Posted December 7, 2021 (edited) 28 minutes ago, Zia Underwood said: I have been trying to get answers all day. It seems this mornings update caused several mobile clients to fail. Including the much beloved Lumiya. Is there any word on what caused it. Or on a fix incoming? Ive been concerned for years now that LL would eventually break support for the viewer and leave us with the sub par alternatives and cash grabs that remain. Just hoping that day isnt today. 5 years without support and its still the best option out there. https://jira.secondlife.com/browse/BUG-231530 Would have been great if they could have created an incident report. Edited December 7, 2021 by Lucia Nightfire 1 Link to comment Share on other sites More sharing options...
animats Posted December 7, 2021 Share Posted December 7, 2021 This change breaks my experimental Rust viewer, too. But I can tell from my logs what went wrong, and updated the JIRA for BUG-231530. Link to comment Share on other sites More sharing options...
Gem Oxygen Posted December 7, 2021 Share Posted December 7, 2021 my Lumiya is borked too, which is a shame, I use it a lot but I can't be bothered to pay for any other. In fact I put off upgrading my 4 yr old Android phone so I still could use it. I hope LL comes out with a app soon, I find I really need it to check on offlines etc while at work. 3 Link to comment Share on other sites More sharing options...
Phil Deakins Posted December 7, 2021 Share Posted December 7, 2021 The Radegast client is also unusable. Link to comment Share on other sites More sharing options...
Alwin Alcott Posted December 7, 2021 Share Posted December 7, 2021 2 hours ago, Gem Oxygen said: . I hope LL comes out with a app soon, they stopped that project some time ago 1 Link to comment Share on other sites More sharing options...
Zia Underwood Posted December 7, 2021 Author Share Posted December 7, 2021 2 hours ago, Gem Oxygen said: my Lumiya is borked too, which is a shame, I use it a lot but I can't be bothered to pay for any other. In fact I put off upgrading my 4 yr old Android phone so I still could use it. I hope LL comes out with a app soon, I find I really need it to check on offlines etc while at work. repack the apk and pass it to your new phone. i moved it from a galaxy note 5 to a galaxy note 20 ultra and it still works 3 Link to comment Share on other sites More sharing options...
Zia Underwood Posted December 7, 2021 Author Share Posted December 7, 2021 5 hours ago, Lucia Nightfire said: https://jira.secondlife.com/browse/BUG-231530 Would have been great if they could have created an incident report. would be nice if i knew what the heck any of that meant. also searching through the jira isnt exactly easy. i tried doing that and couldnt find anything. Link to comment Share on other sites More sharing options...
Jane Aristocrat Posted December 7, 2021 Share Posted December 7, 2021 My lumiya also stopped working.. thought ok... opened my emergency app Mobile Grid Client and it also comes up with a 101 error code! Is there any mobile app working? Link to comment Share on other sites More sharing options...
Phil Deakins Posted December 7, 2021 Share Posted December 7, 2021 (edited) Cinder Roxley has updated Radegast to work with the 'malfunction'. 2.37 needs to be downloaded:- https://radegast.life/ Edited December 7, 2021 by Phil Deakins Link to comment Share on other sites More sharing options...
Arielle Popstar Posted December 7, 2021 Share Posted December 7, 2021 5 minutes ago, Phil Deakins said: Cinder Roxley has updated Radegast to work with the 'malfunction'. 2.3.7 needs to be downloaded:- https://radegast.life/ That's great though worrying from the perspective of the Lab potentially relying on maintained TPV viewers updating their code to allow logins, rather than reverting/fixing the server code for backward compatibility. Crossing fingers they do not leave it at that and thereby freeze Lumiya out from logins as there would be no hope for a viewer side fix. Link to comment Share on other sites More sharing options...
Nick0678 Posted December 7, 2021 Share Posted December 7, 2021 (edited) Well it didn't "break" every 3rd party client / bot software but it looks like it did affect plenty. (especially when it comes to BOTS many of those are now offline.. but not all. still most of the AFK sex places are crowded with AFK dolls but on the other hand stores/rentals/clubs etc that use bots to manipulate traffic indicator now are empty.. 27 thousands logged in hmm...) signups_updated_slt 2020-09-08 15:55:01 signups_updated_unix 1599605701 signups 64419527 exchange_rate_updated_slt 2021-12-07 07:00:01 exchange_rate_updated_unix 1638889201 exchange_rate 243.0034 inworld_updated_unix 1638889639 inworld_updated_slt 2021-12-07 07:07:19 inworld 26857 Edited December 7, 2021 by Nick0678 1 Link to comment Share on other sites More sharing options...
Adamburp Adamczyk Posted December 7, 2021 Share Posted December 7, 2021 lumiya isn't blocked, I've just been in live chat with support, and they're looking into it. They say hope to have it fixed or will issue a blog post. Link to comment Share on other sites More sharing options...
Phil Deakins Posted December 7, 2021 Share Posted December 7, 2021 (edited) 1 hour ago, Nick0678 said: inworld_updated_slt 2021-12-07 07:07:19 inworld 26857 WOW! That's a very telling statistic! At least I think it is. The Radegast update is a temporary fix to get it logging agents in again. But it was Cinder Roxley (the current Radegast 'team') who explained what caused the problem. Minutes ago, Monty Linden posted in the jira:- Speaking for myself, the 'home' element should not have had its type changed. We're still lining up our ducks but expect updates to login. My hope is that we'll revert its definition. More details as plans firm up. So it's likely that there'll be another update to Radegast when LL have sorted it out. But I think it's unlikely that LL's fix will cause the same problems. Edited December 7, 2021 by Phil Deakins 4 Link to comment Share on other sites More sharing options...
Zia Underwood Posted December 7, 2021 Author Share Posted December 7, 2021 i was able to connect on lumiya after todays maintenance Link to comment Share on other sites More sharing options...
ChinRey Posted December 7, 2021 Share Posted December 7, 2021 4 hours ago, Nick0678 said: (especially when it comes to BOTS many of those are now offline.. but not all. still most of the AFK sex places are crowded with AFK dolls but on the other hand stores/rentals/clubs etc that use bots to manipulate traffic indicator now are empty.. 27 thousands logged in hmm...) I don't know but I assume many AFK slex places don't use bots. Why shold they? Just log on an alt or ten and park them on some furniture with couple animations. 1 Link to comment Share on other sites More sharing options...
Zia Underwood Posted December 7, 2021 Author Share Posted December 7, 2021 11 minutes ago, ChinRey said: I don't know but I assume many AFK slex places don't use bots. Why shold they? Just log on an alt or ten and park them on some furniture with couple animations. huh. that's not how the population counts works. If a sim reads 27000 it doesnt mean 27000 unique logins during that cycle since anyone that remains in place on a sim for over 5 mins gets counted and than counted again at some tick rate. 1 Link to comment Share on other sites More sharing options...
ChinRey Posted December 7, 2021 Share Posted December 7, 2021 1 minute ago, Zia Underwood said: huh. that's not how the population counts works. If a sim reads 27000 it doesnt mean 27000 unique logins during that cycle since anyone that remains in place on a sim for over 5 mins gets counted and than counted again at some tick rate. Yes but we're not talking about the sim traffic count here. It's the number of accounts logged on across the grid at any given time. 2 Link to comment Share on other sites More sharing options...
Arielle Popstar Posted December 7, 2021 Share Posted December 7, 2021 Will have to see what is normal for around the time the count was: 2021-12-07 07:07:19 inworld 26857 Link to comment Share on other sites More sharing options...
steeljane42 Posted December 7, 2021 Share Posted December 7, 2021 1 hour ago, Arielle Popstar said: Will have to see what is normal for around the time the count was: 2021-12-07 07:07:19 inworld 26857 You can check on one of them many sites that keep track of it. For example: https://agni.secondlife.softhyena.com//stats If compare Tuesdays, then it was only a bit lower for max concurrent number, and 3.5k lower for the lowest one compared to last week's. 1 Link to comment Share on other sites More sharing options...
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