hitmontop16 Posted October 31, 2021 Share Posted October 31, 2021 I've been trying to purchase L$, but I haven't gotten any. I looked in my LindeX Exchange Transaction History, and it says system_cancel. Anyone know why this is happening/ Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted October 31, 2021 Share Posted October 31, 2021 If it isn't showing anything in the Open Orders section, then there might be an issue with your payment method. Confirm that it is valid. If all else fails, you can call Billing in the morning. Billing support phone numbers Toll-Free (US/Canada): 800.294.1067 Long-Distance: 703.286.6277 Our Billing team is available from 9am to 5pm EST(6am to 2pm PST), Monday through Friday. Link to comment Share on other sites More sharing options...
0 hitmontop16 Posted October 31, 2021 Author Share Posted October 31, 2021 I have nothing in open orders. Link to comment Share on other sites More sharing options...
0 hitmontop16 Posted October 31, 2021 Author Share Posted October 31, 2021 Also, I have enough money for the L$. Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted October 31, 2021 Share Posted October 31, 2021 11 minutes ago, hitmontop16 said: Also, I have enough money for the L$. Enough in your US $ Balance or on your payment method? If you are talking about your payment method, have you used it before? Are you possibly hitting your L$ buy limit for the 24 hour or 30 day period? Link to comment Share on other sites More sharing options...
0 hitmontop16 Posted October 31, 2021 Author Share Posted October 31, 2021 (edited) Enough money in my payment method. And no, I have not hit my L$ buy limit for either. Edited October 31, 2021 by hitmontop16 Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted October 31, 2021 Share Posted October 31, 2021 Check the following: Is your payment method PayPal or Skrill? If so: Is the account "verified"? That is, is it backed up by a RL bank account or major credit card? Is there enough money actually in the account to cover your purchase? LL does not like to wait for money to be transferred from your bank to PayPal to them. Is your payment method a debit card or a prepaid card? Most of these are not accepted by LL as a valid payment method. They can stop accepting yours, even if it's worked in the past. Has your card expired? Or, have you gotten an updated card, but not updated the expiration date in your payment method info? Link to comment Share on other sites More sharing options...
0 hitmontop16 Posted October 31, 2021 Author Share Posted October 31, 2021 It is a prepaid card, and it has worked perfectly fine before. Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted October 31, 2021 Share Posted October 31, 2021 7 minutes ago, hitmontop16 said: It is a prepaid card, and it has worked perfectly fine before. I suggest you contact Billing tomorrow. Link to comment Share on other sites More sharing options...
0 bigmoe Whitfield Posted November 1, 2021 Share Posted November 1, 2021 18 hours ago, hitmontop16 said: It is a prepaid card, and it has worked perfectly fine before. before and fine with the industry and payment processors can change day to day. Link to comment Share on other sites More sharing options...
Question
hitmontop16
I've been trying to purchase L$, but I haven't gotten any. I looked in my LindeX Exchange Transaction History, and it says system_cancel. Anyone know why this is happening/
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