Items bought in marketplace not delivered

[Kayei]

So I ressearched this a lot cause I bought some items in the Marketplace with my credit card and the money was taken from my total $L, but I never got the items delivered into my inventory. I mean it says it was delivered but it is not in my inventory can someone tell me what is going on or at the very least show me how I can contact the merchants?

[LoveAngeL Lyre]

Hello Kayei. Normally you must to wait 24 hours and after you can start to worry. After that, if you are sure that your purchaces aren't in your inventory, open your Dashboard --> Shopping --> Marketplace --> My Marketplace --> My account --> Order History --> If you see that your last purchases delivered means that the merchant(s) got payed --> Take a copy of your last purchases --> Open your inventory --> create a New Notecard --> Paste there --> send the notecard to the merchant(s) describing what was happened and asking politely for redelivery.