Lewis Luminos Posted October 13, 2021 Share Posted October 13, 2021 Two of my accounts can log in with no problem, the other two both can't. It's hanging for several minutes at "Connecting to region" then failing, citing connection issues. Grid status page of course says everything is fully operational (eyeroll) The two that are failing are not logging in to the same region and both of these regions are fine (can log in to both with other accounts). may have spoken to soon - one of the accounts that did log in has disconnected on teleport. Something is afoot. Link to comment Share on other sites More sharing options...
Karl Herber Posted October 13, 2021 Share Posted October 13, 2021 Region restarts? I dunno though, I just got randomly disconnected without any region restart warning so... *shrug* 1 Link to comment Share on other sites More sharing options...
TrishSummers Posted October 13, 2021 Share Posted October 13, 2021 I can't login to any location - same message as the above. Link to comment Share on other sites More sharing options...
Polenth Yue Posted October 13, 2021 Share Posted October 13, 2021 I managed to get in by selecting a different start location. It's not working well though. 1 Link to comment Share on other sites More sharing options...
Finite Posted October 13, 2021 Share Posted October 13, 2021 It's been intermittent all morning for me. It'll either let me log in but dc after a few minutes or if I try to TP somewhere. Or just not let me log in at all. Happening on both FS and BD viewers. Link to comment Share on other sites More sharing options...
VaelFaye Posted October 13, 2021 Share Posted October 13, 2021 Interesting, I haven’t encountered any issues yet, I’ve been in my skybox (in Belliseria), the Blueberry store, L’etre, and am currently at Aii & Ego shopping around. 🙂 Maybe certain regions are borked right now? Link to comment Share on other sites More sharing options...
Garnet Psaltery Posted October 13, 2021 Share Posted October 13, 2021 (edited) Yes I've been having the same trouble, getting logged out, and I couldn't see my home region for four hours. A cleared cache and several restarts later I got back in, but I just now tried an alt, who couldn't get anywhere until I used the official viewer. Firestorm and BD had the problems. Edited October 13, 2021 by Garnet Psaltery Link to comment Share on other sites More sharing options...
Ted McGregor Posted October 13, 2021 Share Posted October 13, 2021 (edited) No issues yet, though I still noticed some regions red near me which is usually never the case. Edited October 13, 2021 by TDD123 Link to comment Share on other sites More sharing options...
Lewis Luminos Posted October 13, 2021 Author Share Posted October 13, 2021 Interesting - I haven't tried the official viewer yet (did try BD though, with the same problem. One of my accounts that could log in has now been booted, the other is still there; not the one I wanted to use today but fingers crossed, at least its something. 1 Link to comment Share on other sites More sharing options...
Nick0678 Posted October 13, 2021 Share Posted October 13, 2021 I only had a couple of issues while trying to log in earlier in the morning but since then i used a VPN and everything worked fine. (maybe that helped.. idk) Link to comment Share on other sites More sharing options...
Marianne Little Posted October 13, 2021 Share Posted October 13, 2021 I have had several avatars in now. I haven't had any issues. Link to comment Share on other sites More sharing options...
Garnet Psaltery Posted October 13, 2021 Share Posted October 13, 2021 I spoke too soon - I just got logged out while tping, using the official viewer. Link to comment Share on other sites More sharing options...
steeljane42 Posted October 13, 2021 Share Posted October 13, 2021 Most likely related to some issues I'm seeing with GTT. Possibly some physical or a software issue somewhere on their lines. Seems to only affect Oregon's cluster of AWS where SL is located (as far as AWS is concerned). Based on what I see it stops and starts again randomly every few minutes and doesn't always affects the same IP blocks as before (that's why some regions were possible to log in and some weren't). It"seems" to be better right now, but in case if happens again those of you who also have issues can check here (no special tools or skills needed). http://ec2-reachability.amazonaws.com/ Refresh the page every 30 seconds or so and see if some us-west2 (Oregon) blocks time out, if they do - it's just an issue somewhere on the line between you and AWS, and not much you can do about it, but wait or use a VPN (like Nick did) to re-route the traffic through other backbones that don't experience issues at the moment. Link to comment Share on other sites More sharing options...
Cinnamon Mistwood Posted October 13, 2021 Share Posted October 13, 2021 A few hours ago during a region crossing my viewer froze and started buzzing. No controls worked. I had to reboot my computer. I haven't tried to log in since. I took it as my cue to take a break. At least I wasn't alone. Link to comment Share on other sites More sharing options...
Claireschen Hesten Posted October 14, 2021 Share Posted October 14, 2021 Teleports from mostly crowded regions weren't so great got multiple logs and disconnects. Only had one "We're having trouble connecting" Link to comment Share on other sites More sharing options...
Silent Mistwalker Posted October 14, 2021 Share Posted October 14, 2021 3 hours ago, steeljane42 said: Most likely related to some issues I'm seeing with GTT. Possibly some physical or a software issue somewhere on their lines. Seems to only affect Oregon's cluster of AWS where SL is located (as far as AWS is concerned). Based on what I see it stops and starts again randomly every few minutes and doesn't always affects the same IP blocks as before (that's why some regions were possible to log in and some weren't). It"seems" to be better right now, but in case if happens again those of you who also have issues can check here (no special tools or skills needed). http://ec2-reachability.amazonaws.com/ Refresh the page every 30 seconds or so and see if some us-west2 (Oregon) blocks time out, if they do - it's just an issue somewhere on the line between you and AWS, and not much you can do about it, but wait or use a VPN (like Nick did) to re-route the traffic through other backbones that don't experience issues at the moment. I'm in Oregon and didn't have any issues logging in today. Link to comment Share on other sites More sharing options...
steeljane42 Posted October 14, 2021 Share Posted October 14, 2021 6 minutes ago, Silent Mistwalker said: I'm in Oregon and didn't have any issues logging in today. There're no issues with Oregon's AWS cluster today as far as I know, so it should be fine for everyone whose traffic is not routed through the line(s) that are having issues. My other ISP routes traffic through Telia lines and there're no issues whatsoever, while the main ISP routes it through GTT and currently it's still quite unstable (it was fine for an hour earlier, then broke again). Link to comment Share on other sites More sharing options...
K9Mark Posted October 14, 2021 Share Posted October 14, 2021 I've been logged out loads of times today, sometimes in TPs and sometimes when I was just standing around working. It's been happening in Firestorm and LL viewers Link to comment Share on other sites More sharing options...
Jill Redrose Posted October 14, 2021 Share Posted October 14, 2021 I crash on more than 50% of teleports, from some 12 hours now. Link to comment Share on other sites More sharing options...
Maitimo Posted October 14, 2021 Share Posted October 14, 2021 (edited) I wonder if it's related to the disruption to Microsoft Azure? I don't know if AWS uses it or not but if they do, this is the likely culprit. https://www.msn.com/en-us/news/technology/microsoft-azure-disruption-affects-windows-vm-users-worldwide/ar-AAPtdOz I'm surprised there's still no mention on the status page though. Who is the technical Linden these days? Is there someone we can ping? @Kirsten Linden@Patch Linden can you pass on a message? Edited October 14, 2021 by Maitimo Link to comment Share on other sites More sharing options...
Phil Deakins Posted October 14, 2021 Share Posted October 14, 2021 This is an interesting thread for me. I often have 2 or 3 avatars logged in and, for 2 or 3 days now, I've had oddities when a couple of them get logged out - grey 'You have been logged out' screen included - but one doesn't, and not always the same survivor. All in the same region. I was putting it down to the fact that I've been getting very brief spells when my internet connection drops, and simply not understanding why one avatar would survive. I thought maybe it was a case of different timed-out timings, which it may actually have been. Today I got the 'connecting to region' with one log-in that was long enough for me to close the viewer and start again. So it's an interesting thread for me. Link to comment Share on other sites More sharing options...
Conifer Dada Posted October 14, 2021 Share Posted October 14, 2021 I had trouble logging in earlier. Now I have inventory problems - 'failed to find item in database'. I've tried clearing cache etc. all the usual things but it makes no difference. Link to comment Share on other sites More sharing options...
Ceka Cianci Posted October 14, 2021 Share Posted October 14, 2021 Everything seems fine so far for me.. Maybe they got it sorted out. Link to comment Share on other sites More sharing options...
Silent Mistwalker Posted October 14, 2021 Share Posted October 14, 2021 Never did have any issues logging in, out or teleporting at any point yesterday. Not even during the rain storm. Link to comment Share on other sites More sharing options...
Clara1966 Posted October 15, 2021 Share Posted October 15, 2021 i'm having trouble logging in. it gets as for as "waiting for reigon handshake and the stops and i get the same message as is shown above. Link to comment Share on other sites More sharing options...
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