Premium account

[Katjavan]

Hi, can anyone help me please?

because I disconnected my PayPal from my account, I could not pay for my new premium membership. As a result, I can no longer log in to second life, because I had not downgraded to basic.Did not know that i had to do that.  So I tried to link back  my PayPal at my account, in order to pay the amount, but I can't, because I have also disconnected PayPal from my bank account and I am unable to link it back, for some reason i don't know. I do have enough money on my PayPal to pay for  a year premium account, because i uploaded it manually, but since my bank account is not linked to my PayPal, Linden lab does not accept that. Is there a way to recover my account? If so, please let me know.  Thanks for the answers in advance, greeting Katjavan resident

[LittleMe Jewell]

25 minutes ago, Katjavan said:

Hi, can anyone help me please?

because I disconnected my PayPal from my account, I could not pay for my new premium membership. As a result, I can no longer log in to second life, because I had not downgraded to basic.Did not know that i had to do that.  So I tried to link back  my PayPal at my account, in order to pay the amount, but I can't, because I have also disconnected PayPal from my bank account and I am unable to link it back, for some reason i don't know. I do have enough money on my PayPal to pay for  a year premium account, because i uploaded it manually, but since my bank account is not linked to my PayPal, Linden lab does not accept that. Is there a way to recover my account? If so, please let me know.  Thanks for the answers in advance, greeting Katjavan resident

 

You can try contacting LL Billing and tell them that you did not intend to renew but did not realize it was automatic unless you manually downgraded.

Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
Our Billing team is available from 9am to 5pm EST(6am to 2pm PST), Monday through Friday.
 

Or you could add a credit card to your account, if that is an option for you.  If you can't link a bank account to PayPal now, not sure there are any other options.

 

[Lindal Kidd]

The process of linking a bank account to your PayPal account can take several business days. If the process appears to have failed, check the PayPal website for help, or contact their support.