Having problems updating my creditcard info.

[Paige Towton]

I'm having problems updating my creditcard info. Not sure what to try next..

 

Not really sure what details I can give. Other than I've gone thru this once before. Everytime I try to update it I get this message:

Sorry, your payment failed.   Please try another payment method.

[valerie Inshan]

Details about the problem you get would help us to help you! :smileywink:

[LoveAngeL Lyre]

Hello Paige. For billing issues, depending your country, call the following numbers:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

If you need urgently to buy lindens, you can use one of the acceptable Third-Party exchanges:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Linden_Dollar_Marketplace

 

[Peewee Musytari]

If you are unsure if your card is acceptable or you think the system is faulty, call the free billing number to check:

 

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

[Kdisc Arctor]

I can not updat my credit card WI the mensage is sorry Is not complit. mY banc sed me irts a problem thet sit  Risolve that Please Becauuse I can not pay mI premium

[Benthe]

as long as im having this  avatar I get the same message....im still waiting and waiting, I tried paypal as well

tried calling the support numbers....but the do not seem to work......tried emailing....got answers ....like sorryu you still having this problem....tried reentering over and over....and stilllllllll......no solution....its now 61 days......i have no idea what I can do more to get it working ....it really is not nice to not be able to get in the game.....

Will it ever be solved?