I'm an idiot....

[Baiphen Quintessa]

So we had a power outage when I was setting up my premium account, and I HAD hit the year charge button, but I hadn't hit the "I agree to terms and conditions". So I didn't think it went through, and when I got power back like a minute later, instead of double checking (idiot that I am) I went for the monthly payment, agreed to "terms and conditions" and went on my merry way, making sure I was getting billed monthly. Today I looked and It says I'm on the monthly plan, but the $99 charge went through. So my question is, how do I find out if I'm going to now get monthly charges instead of the year?  I don't always have time to be inworld which is why I had decided to change from year/month. I'm such a dork. Hope I made sense. 

Thank you.

[LittleMe Jewell]

3 minutes ago, Baiphen Quintessa said:

So we had a power outage when I was setting up my premium account, and I HAD hit the year charge button, but I hadn't hit the "I agree to terms and conditions". So I didn't think it went through, and when I got power back like a minute later, instead of double checking (idiot that I am) I went for the monthly payment, agreed to "terms and conditions" and went on my merry way, making sure I was getting billed monthly. Today I looked and It says I'm on the monthly plan, but the $99 charge went through. So my question is, how do I find out if I'm going to now get monthly charges instead of the year?  I don't always have time to be inworld which is why I had decided to change from year/month. I'm such a dork. Hope I made sense. 

Thank you.

That simply means that you have elected to change to Monthly billing after the year expires, when it comes time for renewal. 

You should be able to just change it back to Yearly, if that is the plan you want going forward.

https://secondlife.com/my/account/membership.php

If the $99 already charged, nothing else will charge until renewal time.

 

Edited August 26, 2021 by LittleMe Jewell

[Rolig Loon]

Easiest thing is to contact Live Chat in the morning. https://lindenlab.freshdesk.com/support/home  They can help clear up any worries you still have

Edited August 26, 2021 by Rolig Loon

[Baiphen Quintessa]

2 hours ago, Rolig Loon said:

Easiest thing is to contact Live Chat in the morning. https://lindenlab.freshdesk.com/support/home  They can help clear up any worries you still have

Thank you!

[Baiphen Quintessa]

2 hours ago, LittleMe Jewell said:

That simply means that you have elected to change to Monthly billing after the year expires, when it comes time for renewal. 

You should be able to just change it back to Yearly, if that is the plan you want going forward.

https://secondlife.com/my/account/membership.php

If the $99 already charged, nothing else will charge until renewal time.

 

Thank you!

[Baiphen Quintessa]

19 hours ago, LittleMe Jewell said:

That simply means that you have elected to change to Monthly billing after the year expires, when it comes time for renewal. 

You should be able to just change it back to Yearly, if that is the plan you want going forward.

https://secondlife.com/my/account/membership.php

If the $99 already charged, nothing else will charge until renewal time.

 

Thank you.