age verification / postal code / zip code wrong but its the correct one

[Thunderbird Writer]

age verifcation says wrong postal/zip code but its the correct one (Belgium) anyone knows fix ?

[Charolotte Caxton]

Hi, apparently this is an ongoing issue at the moment, here is a thread about the subject:

http://community.secondlife.com/t5/Your-Avatar/Age-Verification-Problems-Valid-Post-Code-seen-as-Invalid/m-p/910225#M5785

 

 

[Nyll Bergbahn]

You're not alone in this. Many people have posted recently with the same issue. You can add your comments to this Jira.

https://jira.secondlife.com/browse/WEB-3888?

There is no support category for manual age verification issues for Basic members. You need Premium membership.

If you only have Basic you can account verify instead by setting up a payment relationship with Linden Lab.

http://community.secondlife.com/t5/English-Knowledge-Base/Accessing-Adult-land-and-content/ta-p/805975

Credit card and Paypal will work if you are a US resident to add Payment Info. Credit card only for the moment for non-US residents so as you are in Belgium, you will need to buy the minimum amount of Lindens via the Linden Exchange link on yoru Dashboard to add Payment Info Used. Once completed, you can access adult areas apart from a very few that require age verification.

[LoveAngeL Lyre]

Hello Thunderbird. I don't to disappoint you but till now (as you can see in the jira) solution seems to feasible only for premium members. https://jira.secondlife.com/browse/WEB-3888   A comment there:

All that i could able to get from support is:
"We are currently having issues with the Age Verification, but you can process a ticket with a copy of your ID and your account will be Age Verified in 5 to 10 days."
PS: Manual verification available only for premium users.

Is good to vote there and to add your comment.

On the other side, you can have access in adult regions if you become "Account Verified", having "Payment Info on File". This way you have access in all of adult regions except of the estate owner restricts access to residens who are verified with Age Verification.

The last solution although i can't guarantee that you will get a reply is to send a mail to support@secondlife.com 

Good luck.