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Name Just Changed: Now I can't log in!


loyalrose Enchantment
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Hi there, I just changed my username from "imbicilite Resident" to "loyalrose Enchantment" and now it won't let me log in under either name. I just get the followng error: 

"Sorry we couldn't log you in! please check to make sure you're using the right username and password."

 

The usernames i've tried to log in with are

imbicilite

loyalrose

loyalrose Enchantment

and I've even changed my password to try again and still can't log in.

 

I did everything I was supposed to including closing out of the viewer while changing my name.

I checked my account and my email and I was indeed billed.

Help please! I just spent 50$ and now I can't even play!

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It's been approx. half an hour since it went through and updated on the website: I had thought it would update ingame at the same time, is there a delay?

Edit: tried logging in to this website on a second device, got a wrong username/password error. I think it really is broken!

Edited by loyalrose Enchantment
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8 hours ago, loyalrose Enchantment said:

It's been approx. half an hour since it went through and updated on the website: I had thought it would update ingame at the same time, is there a delay?

Edit: tried logging in to this website on a second device, got a wrong username/password error. I think it really is broken!

yes there can be delays. The system dóes tell that.
If you use saved login credentials delete those and renew it manually.

 

9 hours ago, loyalrose Enchantment said:

imbicilite

loyalrose

loyalrose Enchantment

and I've even changed my password to try again and still can't log in.

changing a PW is always a good idea... but you can't use your old name anymore unless you again pay for a namechange to revert it. (it will always be available for you) also just a part of the login name ( loyalrose) will never work.

Edited by Alwin Alcott
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