Unable to see SL properly

[Leila Refenoir]

I cannot see or use my SL sites and purchases.  therefore I would like to to have a free membership, for obvious reasons.

So far I am unable to get rid of my SL house so am not allowed to change my membership grade. Can anyone help me please?

      

Edited July 26, 2021 by Leila Refenoir
spelling

[Rowan Amore]

24 minutes ago, Leila Refenoir said:

I cannot see or use my SL sites and purchases.  therefore I would like to to have a free membership, for obvious reasons.

So far I am unable to get rid of my SL house so am not allowed to change my membership grade. Can anyone help me please?

      

You click on the ground not the house and abandon land.

[Garnet Psaltery]

What is it you need, exactly?

[Rowan Amore]

2 minutes ago, Garnet Psaltery said:

What is it you need, exactly?

She wants to downgrade her account to basic but can't see her house to abandon it.  She only needs to see the ground not the house to do so.

[Mollymews]

assuming your SL home is a Premium Linden Home

login to your home on the Linden viewer

then menu: World \ About land \ General \ Abandon Land (button)

if it is a mainland parcel then can try selling it

menu: World \ About land \ General \ Sell Land

Edited July 26, 2021 by Mollymews

[animats]

We may be misunderstanding your problem. Your profile says you've been a SL user for 11 years. So this isn't a new user problem.

Did you come back to a long-abandoned account? Or did something bad happen to your property? Or what?

[Rowan Amore]

19 minutes ago, animats said:

We may be misunderstanding your problem. Your profile says you've been a SL user for 11 years. So this isn't a new user problem.

Did you come back to a long-abandoned account? Or did something bad happen to your property? Or what?

Post history is sometimes helpful.

 

[JUSTUS Palianta]

Reminds me of SL on dial up internet, or super slow internet.

[Maitimo]

21 hours ago, Leila Refenoir said:

I cannot see or use my SL sites and purchases.  therefore I would like to to have a free membership, for obvious reasons.

So far I am unable to get rid of my SL house so am not allowed to change my membership grade. Can anyone help me please?     

 

Don't click on the house. Go to "About Land" in the menu to open up the parcel details, and click the Abandon land button there. You must be standing inside the parcel border to do it.

And it looks like you have a very low internet connection there. Either a very weak wireless signal or you're on mobile internet or something like that?

[Rolig Loon]

2 hours ago, Maitimo said:

And it looks like you have a very low internet connection there. Either a very weak wireless signal or you're on mobile internet or something like that?

Or a satellite connection?

[Coffee Pancake]

 @Leila Refenoir Just to sanity check ... you did update your SL client before trying to log in and do this ?

 

[Maitimo]

9 hours ago, Coffee Pancake said:

 @Leila Refenoir Just to sanity check ... you did update your SL client before trying to log in and do this ?

 

She would have to (assuming the official viewer which I'm inferring from the colour of the avatar cloud). The official viewer won't let you log in with old versions.

[Coffee Pancake]

The complete absence of all textures has me wondering .. it could be a VERY old client.

[Rowan Amore]

From a previous thread she had about grey textures from April of last year, I'd say this is a major problem.    i think we might be able to deduce, it's more than likely an internet issue.

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