ClayreB Posted July 20, 2021 Share Posted July 20, 2021 Unable to get pass the capability point when logging in. Does anyone know why? Link to comment Share on other sites More sharing options...
0 Coffee Pancake Posted July 20, 2021 Share Posted July 20, 2021 Please be specific, talk us though the steps you take up to the point of it failing to log in. Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted July 20, 2021 Share Posted July 20, 2021 15 hours ago, ClayreB said: Unable to get pass the capability point when logging in. The word "capabilities", in this context, refers to details that are in various files associated with your account that tell your viewer what your avatar is supposed to look like, what you have in inventory, and who's on your friends list (among other things). Those bits of information have to be downloaded fresh as part of the login sequence. If the download fails, the system can't finish logging you in. The usual cause is a weak or unreliable Internet connection. Speed is not an issue, but if you are losing data packets or have a high ping time, your viewer won't be able to download those files properly. Standard first steps: Reboot both your modem and your router, then restart everything. Avoid using a wifi connection if you can. 1 Link to comment Share on other sites More sharing options...
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ClayreB
Unable to get pass the capability point when logging in. Does anyone know why?
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