Can't get into anything but G rated sims?

[creamygirlsally]

I recently signed up for second life. I am 18 I was born in Sept 2002. But when i try to change my preferences it doesn't give me the option of changing to mature or adult.  I don't know if I hit the wrong date when I joined? I can't seem to find an answer.

[Alwin Alcott]

2 hours ago, creamygirlsally said:

I recently signed up for second life. I am 18 I was born in Sept 2002. But when i try to change my preferences it doesn't give me the option of changing to mature or adult.  I don't know if I hit the wrong date when I joined? I can't seem to find an answer.

if you have set all maturity ratings ... or not possible to change one or more, contact support, the links to the help section are on every main page of the forums.

Edited June 15, 2021 by Alwin Alcott

[Lindal Kidd]

If you entered your real birthdate when you signed up, as you should have, it ought to work. But there is a random bug that keeps those choices grayed out, even when they shouldn't be. File a Support Case with Linden Lab. They can fix it.

If the response to the ticket seems to indicate that LL thinks you are under 18, offer to provide proof of age. They may ask for a scan of your drivers license or birth certificate.