Why always disconnecting?

[cylx Abramovic]

I have a good connection. But I keep disconnected. I have pocket loss and Sim ping is very high. I dont know why. 

But I only have problem in my home. If I connect from an other internet connection everything is fine

Any help?

 

 

 

[tgabriela]

Comigo está havendo o mesmo problema 

[Rolig Loon]

35 minutes ago, cylx Abramovic said:

I have pocket loss and Sim ping is very high. I dont know why. 

The first thing to check is your router.  You may be able to reduce packet loss by simply restarting both the router and your modem.  Just unplug them from the power for at least a minute, then plug them back in and restart everything.  If you have been using a wireless connection, I suggest changing to a direct cable connection instead because you may be getting some signal loss with wifi and you may be getting interference from nearby electrical equipment.

It is difficult to improve ping time, but you can try adding a different DNS server to the list that is already in your router.  Many SL residents us the free Google DNS server, for example.  That may help.  If not, I suggest talking to your Internet Service Provider to see if they can rout your traffic to Linden Lab by a different route.  Take a look at Nalates's blog for suggestions about how to gather helpful information that your ISP may want to have as you talk with them.