Processing Linden

[ildiko Evergarden]

I tried purchasing some linden today and it's says there is something wrong with my billing.

I thought maybe it was something up with the bank, but there were no issues there. 

So is there something wrong on linden's side? Why can't I purchase Linden?

Is there limit to how much linden I can purchase?

[Coffee Pancake]

Contact support, you wont get an official response here.

[LittleMe Jewell]

3 hours ago, Minx Kurosawa said:

I tried purchasing some linden today and it's says there is something wrong with my billing.

I thought maybe it was something up with the bank, but there were no issues there. 

So is there something wrong on linden's side? Why can't I purchase Linden?

Is there limit to how much linden I can purchase?

You will need to talk to Billing.  It is faster to call them, as a Support ticket on a billing issue can sit there for a week before being processed.

  Billing support phone numbers
    Toll-Free (US/Canada): 800.294.1067
    Long-Distance: 703.286.6277  
Our Billing team is available from 9am to 5pm EST(6am to 2pm PST), Monday through Friday.
https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support
 

 

Your account does show 'payment info used' -- did you recently change your billing method?