Is it possible to buy a premium membership with Tilia USD Ballance ?

[chadstark]

If so, how to do that?

[LittleMe Jewell]

11 minutes ago, chadstark said:

If so, how to do that?

Yes.  Whenever you pay money directly to LL, they will always first take the money from any USD balance that you have, and then take any remaining amount from your payment method.

Note that you do still have to have a valid payment method on your account.

Edited April 8, 2021 by LittleMe Jewell

[LittleMe Jewell]

5 minutes ago, chadstark said:

Thank you!

 

When i try to buy it, there is no option for Tilia. Probably because I still didn't sell any L$? 

Or, as you said, I should just select my normal payment method, then they go first to my Tilia ballance?

 

 

If you haven't sold any L$, the only way you could even have a Tilia balance is due to cancelling a "Buy L$" order.

If you don't have a Tilia balance, then it will take the full amount from your payment method.  If you do have a Tilia balance, it should show as taking all or part of the payment from that before taking the rest from the payment method.

Edited April 8, 2021 by LittleMe Jewell

[chadstark]

4 minutes ago, LittleMe Jewell said:

Yes.  Whenever you pay money directly to LL, they will always first take the money from any USD balance that you have, and then take any remaining amount from your payment method.

Note that you do still have to have a valid payment method on your account.

Thank you!

 

When i try to buy it, there is no option for Tilia. Probably because I still didn't sell any L$? 

Or, as you said, I should just select my normal payment method, then they go first to my Tilia ballance?

 

 

[Chic Aeon]

1 hour ago, LittleMe Jewell said:

If you do have a Tilia balance, it should show as taking all or part of the payment from that before taking the rest from the payment method.

While this whole post is VERY confusing ^^ overall    --- do we know this is currently the case? 

 

There was a time that if you didn't have the complete amount of USD in your account (this before Tilia came into the picture at all even in the background) LL would not take any  money from your balance. Instead it would charge the whole amount on your credit card or Paypal.   So it was always tricky getting enough USDs in your account to pay the fee and not TOO much left over that you couldn't do anything with LOL.  I remember that well. 

 

Things certainly could have changed over time. 

So anyone that DOES have money in a Tilia balance but not enough  to pay a fee or memberhship might want to check directly with LL (what a novel idea :D) before proceeding. 

 

[LittleMe Jewell]

56 minutes ago, Chic Aeon said:

While this whole post is VERY confusing ^^ overall    --- do we know this is currently the case? 

 

There was a time that if you didn't have the complete amount of USD in your account (this before Tilia came into the picture at all even in the background) LL would not take any  money from your balance. Instead it would charge the whole amount on your credit card or Paypal.   So it was always tricky getting enough USDs in your account to pay the fee and not TOO much left over that you couldn't do anything with LOL.  I remember that well. 

 

Things certainly could have changed over time. 

So anyone that DOES have money in a Tilia balance but not enough  to pay a fee or memberhship might want to check directly with LL (what a novel idea :D) before proceeding. 

 

It does work for buying L$ and paying tier (pay part with USD balance and part with payment method), so I assume that it works the same for paying for the Premium membership.  

Edited April 8, 2021 by LittleMe Jewell

[Rowan Amore]

If you sort by date, it's not confusing.

[chadstark]

 

1 hour ago, Chic Aeon said:

 

So anyone that DOES have money in a Tilia balance but not enough  to pay a fee or memberhship might want to check directly with LL (what a novel idea :D) before proceeding. 

Should I open a ticket with LL and ask them?? 

[LittleMe Jewell]

36 minutes ago, chadstark said:

 

Should I open a ticket with LL and ask them?? 

 

Do you have a USD Balance or are you contemplating selling some L$ in order to have money in your USD balance?

 

If so, when you go to buy Premium, the checkout screen should look similar to the below (similar, but not exact because the below is for buying L$).  On the left, the top should say something about buying Premium or buying a membership.  Below that should be a line that looks like the one in blue below, "Your current Tilia (US$) account balance".   There would then be a final line showing how much is left to be paid from your payment method - either a dollar amount or "$ 0.00" if the Tilia balance covers the entire amount.

 

If you see something similar to the above -- assuming there is a USD balance -- then there is no reason to contact LL.

 

 

 

[chadstark]

2 hours ago, LittleMe Jewell said:

 

Do you have a USD Balance or are you contemplating selling some L$ in order to have money in your USD balance?

I'm gonna sell some L$. No balance atm.

 

"If you see something similar to the above -- assuming there is a USD balance -- then there is no reason to contact LL."

 

If I do sell my L and finally have a usd balance, do you think they will ask me for an id, like they do when you cash out?

Edited April 8, 2021 by chadstark
typo

[LittleMe Jewell]

23 hours ago, chadstark said:

If I do sell my L and finally have a usd balance, do you think they will ask me for an id, like they do when you cash out?

I don't know what their rules on that are.  You could call Billing.

Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
 

Edited April 9, 2021 by LittleMe Jewell

[Rolig Loon]

23 hours ago, chadstark said:

If I do sell my L and finally have a usd balance, do you think they will ask me for an id, like they do when you cash out?

No. If you are not sending cash out of SL, Tilia is not involved. All you are doing is trading L$ for USD with other residents.  I don't remember ever sending cash out of SL; my USD balance comes entirely from in-world business.   I have been in SL for over 14 years, paying monthly land fees to LL from my USD balance, and Tilia has never had anything to do with it.  

[Chic Aeon]

45 minutes ago, Rolig Loon said:

No. If you are not sending cash out of SL, Tilia is not involved. All you are doing is trading L$ for USD with other residents.  I don't remember ever sending cash out of SL; my USD balance comes entirely from in-world business.   I have been in SL for over 14 years, paying monthly land fees to LL from my USD balance, and Tilia has never had anything to do with it.  

OH how I wish that was true. 

 

Just wanted to note that Tilia does indeed have something to do with the money part of SL and has been  in the background since LL bought the company -- in 2015 I believe. NOW anyone buying or selling lindens or adding a NEW credit card or PayPal account  has to agree to the Tilia TOS and Privacy policy.   I am not sure how you missed all of that a couple of years ago (with changes continuing). Maybe because YOU have no dealings with Tila. The vast SL majority does.  [See note further down on buying linden dollars and credit cards.]

 

The only way you can avoid Tilia is to never buy or sell linden dollars. Cashing out I agree requires more info and proof of who you are.  You do NOT (still ) have to agree to Tilia when you make a new account (I made my first alt in seven years in March and that was how it was then.   "I" have  pretty much completely turned my SL prescience around because of Tilia and so for ME --- it really does matter.  Personal choice. No regrets.   But Tilia IS very much a part of Second Life.

 

I just went and checked this info and yes, there is still a warning screen up when you SELL about Tilia.

 

 

BUT there is no longer a notice about needed to agree to Tilia if you BUY.  I thought that was a VERY bad plan when it was announced so hopefully that has gone away now. I am not going to try and buy to test and see if the "by completing this transaction you have agreed to the Tilia TOS"  etc. is on the next confirmation page with the credit card info  but maybe someone who has recently bought lindens and HASN'T agreed to Tilia already can confirm one way or another.   

 

And here is a screenshot when you add a new credit card.   I don't see any obvious "signing" of the TOS like there was before (again there may be something on the next screen).   This was all announced on these forums (Grumpity announced the adding credit card part)  so anyone wanting to research can do that. 

 

I am happy to see (if it is really true) that there SEEMS to be less signing and agreeing that there was a few months ago.  I do remember that the change about folks BUYING was after the new company took over as there was a conversation here on the forums about the reasoning of this with the conclusion (not fact just what a fair amount of folks thought) was that by having everyone who bought linden dollars agreeing to become a Tilia customer (by "signing officially" it would increase the apparent user base for Tilia.  Again, not fact, just conjecture.   

Anyway, if anyone has any other facts on this that would be great. I really like to keep things clear especially for the new folks. 

 

IF someone OFFICIAL could make an update somewhere that explains the CURRENT state of "agreement to Tilia TOS and Privacy Policy" that would be much appreciated. I have asked for this before though and quiet was all that was heard.  

 

Tired of typing. If there are typos, there are typos.  Food is beckoning. 

 

 

[Mollymews]

19 minutes ago, Chic Aeon said:

BUT there is no longer a notice about needed to agree to Tilia if you BUY.  

 

on the first

the US legal rules are that we can trust the information provided by the organisation facilitating/transmitting the transfer of money to us. I.e. Under the rules we can trust  Visa, Paypal, etc as they are registered money transmitters. Same that Paypal can trust Tilia when we cash out. Tilia being a registered money transmitter

the trust rule is that the money transmitter knows the RL identify of the person, or can trust that the transmitting  organisation knows the identity of the person that gave them the money to transmit. I.e. Bank > Visa > Paypal > Tilia. Tilia can trust Paypal. Paypal can trust Visa. Visa can trust the bank

 

with the second a question. What happens if we press Cancel ?  Is Cancel the same as No ?

 

[Chic Aeon]

2 minutes ago, Mollymews said:

on the first

the US legal rules are that we can trust the information provided by the organisation facilitating/transmitting the transfer of money to us. I.e. Under the rules we can trust  Visa, Paypal, etc as they are registered money transmitters. Same that Paypal can trust Tilia when we cash out. Tilia being a registered money transmitter

the trust rule is that the money transmitter knows the RL identify of the person, or can trust that the transmitting  organisation knows the identity of the person that gave them the money to transmit. I.e. Bank > Visa > Paypal > Tilia. Tilia can trust Paypal. Paypal can trust Visa. Visa can trust the bank

 

with the second a question. What happens if we press Cancel ?  Is Cancel the same as No ?

 

Thanks but that wasn't my question at all :D.   

 

Most of us consider "cancel" as a no, but according to many folks here from other countries that write on the forums, a lot of what is "legal" in the US is not legal at all in their countries.  I have no idea how correct that is.   

 

A LOT of things have changed about how Tilia works with SL since that very long "Tilia Takes Over" thread (one of the longest on the forums I think if we don't go way back to 2013 :D).   I understand that most people simply don't care. "I" care.  So if someone has recently gone over to Tilia when they haven't agreed before, it would be really good to know what the rules are NOW. They may have changed without any notice. They may be the same. 

 

The only thing that "I" tested was making a new avatar. And you did NOT (still) on March 1 of this year need to agree to Tilia to make an account. That is the only rule from the advent of Tilia (Beginning of August 2019?  I'd have to look that up) that hasn't been changed and announced. I am just wondering if there have been some notable changes (there have been website changes for sure) that haven't been announced -- or that I missed if they were announced.

 

I DO have a tendency to follow the rules. I also have a tendency to actually KNOW what the rules are. Since  the clause "this agreement can be changed at any time without notice" is in almost all agreements these days -- it is pretty tricky to actually KNOW where you stand -- even when you ask :D.   

 

If someone has info, we'll see it here I guess.  I am moving on to more fun things :D. 

 

[Mollymews]

7 minutes ago, Chic Aeon said:

Most of us consider "cancel" as a no, but according to many folks here from other countries that write on the forums, a lot of what is "legal" in the US is not legal at all in their countries.  I have no idea how correct that is.

where I live New Zealand the requirement is that a company cannot retain payment method information without permission and they cannot use any payment method information that they may have to future transactions without permission. So it seems to me that the Tilia Add request is conformant

rules change, and while Tilia continues to put those rules in front of the people (as in the Add case) then I suppose that this is conformant. In the sense that if after reading the Terms Of Service, we press Add then Tilia is conformant. If we choose not to read the Terms of Service and press Add then Tilia is also conformant

 

[LittleMe Jewell]

What the OP was actually asking when Rolig answered, was not specifically about Tilia, but as to whether or not they would have to provide identity documents in order for them to use a USD balance as payment for Premium membership.  

While Tilia is there in the background, and we all have to agree to the Tilia TOS in order to buy or sell L$, we  don't typically have to provide identity docs unless we are cashing out.  

So while Rolig's answer was not fully correct, in that Tilia is indeed behind it all, if she has never had to provide identity docs, but has had her USD balance used to pay LL the monthly land fees, then that likely answers the OP's actual question (Rolig talks about using the USD balance for land fees, whereas the OP asked about Premium fee, but those should work the same).

[Chic Aeon]

30 minutes ago, LittleMe Jewell said:

(Rolig talks about using the USD balance for land fees, whereas the OP asked about Premium fee, but those should work the same).

They work the same if you ALREADY have  (old ) payment info on file. I suspect Rolig does :D.   

My point was actually to the point that I TRIED to quote (that quote a section that you highlighted frequently doesn't work for me and sometimes I forget to check ) and that was this "and Tilia has never had anything to do with it.  "    I did agree in my long message with some of what Rolig said and I suspect that for her as well as for me Tilia DOES have nothing to do with our SL lives :D.

 

I had to make a lot of changes to keep that as true. She probably did not!    I don't expect any official answer here.    

 

 

[Rowan Amore]

Do I need to use Tilia to buy Linden dollars?

No. Tilia is not involved in the Linden dollar purchase process. You can continue to use your payment method on file to buy Linden dollars and do not need to provide any additional personal information.

If you maintain a U.S. Dollar balance (such as through the sale of Linden dollars on the LindeX), it is important that you review and accept the Tilia Terms of Service. You will be prompted to do so when you log into Secondlife.com. If you have a U.S. Dollar balance on August 1, 2019 and do not accept the Terms of Service, you will have until October 31, 2019 to do so or you will no longer be able to use your U.S. Dollar balance.  If you do not accept the Terms of Service, you will still be able to log into Second Life and use your payment method on file (such as a credit card) to pay for items and services, but you will no longer have the ability to request a process credit transaction, or make payments for Second Life services from your U.S. Dollar balance.

Edited April 10, 2021 by Rowan Amore