Unable to access secondlife.com and marketplace

[Peaches Littlepaws]

I have been getting an error message the past few days on secondlife.com and marketplace as shown below. It's very strange I've never experienced this before this is also happening on the inworld web search too. Anyone got any ideas? Thanks

Access Denied

You don't have permission to access "http://marketplace.secondlife.com/" on this server.

Reference #18.4e5ca17.1617820730.d9bd8b

Edited April 7, 2021 by Peaches Littlepaws

[Fritigern Gothly]

Do make sure to disable any ad blocker you have and try again. I had this happen a while ago to me and my ad blocker was the culprit. Switching to Ublock Origin allowed me to access the website and the MP again.

If it is not your ad blocker, try temporarily disabling other add ons/extensions/plugins which you may be using in your browser and see if any of that works.
 

[Peaches Littlepaws]

I just tried it but unfortunately it doesn’t work still the same error message. I tried it out on my mobile phone with data all is fine I can use MP and SL website just not with the internet. My husband is even looking into it for me, hopefully there’s a solution soon. 

[Fritigern Gothly]

Could you perhaps try a different browser? I don't know which browser you use, but if you are using Chrome now, try Firefox, or Opera, or Brave browser... Just any different browser. We may learn a bit about where the problem may lie. 

[Peaches Littlepaws]

I use google chrome usually, I tried opera which didn’t work I got the same error. My husband tried on his PC he also gets an error. But the error message is happening on my mobile too I have an iPhone and use safari to browse. If I switch the data on my phone I can login as usual on the SL website and browse marketplace so I’m pretty much clueless now. 

[Rowan Amore]

Have you cleared your browser cache?

[Peaches Littlepaws]

16 minutes ago, Rowan Amore said:

Have you cleared your browser cache?

Hi Rowan, I have yes. 

[bigmoe Whitfield]

that would be a server side issue, since the server is telling you that directly.  it's giving a reference number.    hm  maybe a linden will poke their head in here for this one.

[Peaches Littlepaws]

14 minutes ago, bigmoe Whitfield said:

that would be a server side issue, since the server is telling you that directly.  it's giving a reference number.    hm  maybe a linden will poke their head in here for this one.

Hopefully yes, I’m very curious now. 

[Peaches Littlepaws]

Update: All is fine and working as usual. I hope I don’t experience this again. MP and SL.com came back as mysteriously as the issue started. Shrugs