Jump to content

Official Viewer Premium Account Issue Enrolling for Annual Premium Membership Error Adding Card


You are about to reply to a thread that has been inactive for 61 days.

Please take a moment to consider if this thread is worth bumping.

Recommended Posts

Anyone else having problems enrolling for premium membership or making account changes. It won't let me add my visa card. I'm getting error please try again later for the past 3 days. I put a ticket into today. 

Edited by Paulsian
typos
Link to post
Share on other sites
  • Paulsian changed the title to Official Viewer Premium Account Issue Enrolling for Annual Premium Membership Error Adding Card
8 minutes ago, Paulsian said:

Anyone else having problems enrolling for premium membership or making account changes. It won't let me add my visa card. I'm getting error please try again later for the past 3 days. I put a ticket into today. 

Is it a true Visa 'credit' card or something like a Visa bank 'debit' card?  Some of the debit cards have issues.

Best thing is probably to just call Billing:

Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
 

Link to post
Share on other sites

Thanks my personal banking details never hand any problems before, nothing has really changed. My account was hacked and I had to get a new card. Besides that perfect!. 

Link to post
Share on other sites
9 minutes ago, Paulsian said:

Thanks my personal banking details never hand any problems before, nothing has really changed. My account was hacked and I had to get a new card. Besides that perfect!. 

It could be related to all that Tilia stuff going on, but I'd probably go ahead and call Billing to verify.

Link to post
Share on other sites
You are about to reply to a thread that has been inactive for 61 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...