Official Viewer Premium Account Issue Enrolling for Annual Premium Membership Error Adding Card

[Paulsian]

Anyone else having problems enrolling for premium membership or making account changes. It won't let me add my visa card. I'm getting error please try again later for the past 3 days. I put a ticket into today. 

Edited March 15, 2021 by Paulsian
typos

[LittleMe Jewell]

8 minutes ago, Paulsian said:

Anyone else having problems enrolling for premium membership or making account changes. It won't let me add my visa card. I'm getting error please try again later for the past 3 days. I put a ticket into today. 

Is it a true Visa 'credit' card or something like a Visa bank 'debit' card?  Some of the debit cards have issues.

Best thing is probably to just call Billing:

Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
 

[Paulsian]

Thanks my personal banking details never hand any problems before, nothing has really changed. My account was hacked and I had to get a new card. Besides that perfect!. 

[LittleMe Jewell]

9 minutes ago, Paulsian said:

Thanks my personal banking details never hand any problems before, nothing has really changed. My account was hacked and I had to get a new card. Besides that perfect!. 

It could be related to all that Tilia stuff going on, but I'd probably go ahead and call Billing to verify.