VioletVelvetRose Posted March 9, 2021 Share Posted March 9, 2021 I downgraded my account to basic and still have about 3 weeks left on my premium, I have decided to go back to premium but I can't cancel the downgrade or go back to premium as it states the downgrade process has been inatiated, how can I change this?, also It won't allow me to get a linden home even though I have time left on my premium. Link to comment Share on other sites More sharing options...
Sylvia Tamalyn Posted March 9, 2021 Share Posted March 9, 2021 1 hour ago, VioletVelvetRose said: I downgraded my account to basic and still have about 3 weeks left on my premium, I have decided to go back to premium but I can't cancel the downgrade or go back to premium as it states the downgrade process has been inatiated, how can I change this?, also It won't allow me to get a linden home even though I have time left on my premium. Contact Support and see if there is anything that can be done. https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support 1 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted March 9, 2021 Share Posted March 9, 2021 1 hour ago, VioletVelvetRose said: I downgraded my account to basic and still have about 3 weeks left on my premium, I have decided to go back to premium but I can't cancel the downgrade or go back to premium as it states the downgrade process has been inatiated, how can I change this?, also It won't allow me to get a linden home even though I have time left on my premium. As Sylvia said, contact Support -- I'd even use Live Chat tomorrow, since your Premium membership is still in effect. Start Live Chat: https://support.secondlife.com/start-chat/ Live Chat is available 9am to 5 pm EST (6am to 2pm PST) every day. LL will definitely reverse the process. They LOVE it when folks decide to keep their Premium membership. 1 Link to comment Share on other sites More sharing options...
Lucia Nightfire Posted March 9, 2021 Share Posted March 9, 2021 7 hours ago, VioletVelvetRose said: I downgraded my account to basic and still have about 3 weeks left on my premium, I have decided to go back to premium but I can't cancel the downgrade or go back to premium as it states the downgrade process has been inatiated, how can I change this?, also It won't allow me to get a linden home even though I have time left on my premium. Curious what made you change your mind. Link to comment Share on other sites More sharing options...
Profaitchikenz Haiku Posted March 9, 2021 Share Posted March 9, 2021 1 hour ago, Lucia Nightfire said: Curious what made you change your mind. SecondThoughts? Link to comment Share on other sites More sharing options...
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