Sylviaangel Faintree Posted February 25, 2021 Share Posted February 25, 2021 Good evening everyone, The last few days I use a desktop with windows 7 pro. Untill the previous week, I was using the Firestorm. Now, Firestorm doesn't start at all! ☹️ Is there a viewer that works in windows 7? Thanks in advance. Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted February 25, 2021 Share Posted February 25, 2021 there is going to be the point where they will not work, with how MS is doing build tools the viewers need built with, so just be ready for when there is no longer a viewer, but I've heard coolview should still work with it. Link to comment Share on other sites More sharing options...
panterapolnocy Posted February 25, 2021 Share Posted February 25, 2021 Firestorm does still work with Windows 7. In fact - I'm running it all the time, at least for the time being, until I get a machine with something newer on board. Sylviaangel, don't forget to whitelist Firestorm in your antivirus ( https://wiki.firestormviewer.org/antivirus_whitelisting + https://wiki.firestormviewer.org/is_my_viewer_safe ), because if nothing has changed viewer-wise, then the inability to launch it must be caused by some external software. Link to comment Share on other sites More sharing options...
Sylviaangel Faintree Posted February 25, 2021 Author Share Posted February 25, 2021 Firstly, thanks, both of you for your time! I really can't understand what happents... I don't have any problem with the antivirus... When I run the Firestorm, the following message is displayed: Link to comment Share on other sites More sharing options...
Profaitchikenz Haiku Posted February 25, 2021 Share Posted February 25, 2021 Have a look for the logs in appdata roaming and see if there's anything reported there. You're probably going to have to ask for help from the Firestorm groups on this and that's the sort of information they're going to be asking for. The message box isn't giving much to work with, the logs are going to be where you'll find out what it's unhappy about. If you're stuck I suggest asking Whirly Fizzle about this. I'd also suggest you download the LL viewer and try running that to make sure this isn't a hardware issue. As far as I know all viewers currently available will run on Windows 7. 1 Link to comment Share on other sites More sharing options...
panterapolnocy Posted February 26, 2021 Share Posted February 26, 2021 Please try to manually delete cache, as per https://wiki.firestormviewer.org/fs_startup_issues in the "Firestorm Freezes on 'Initializing VFS" - maybe it would help. Then you can follow rest of the suggestions visible there. 2 Link to comment Share on other sites More sharing options...
Sylviaangel Faintree Posted February 26, 2021 Author Share Posted February 26, 2021 Thank you all for your advices. I cheked the settings of antivirus, I cleaned all the cache, I tried the troubleshoot compatibility, I read the informations from forums too... BUT the problem wasn't solved! After all, I downloaded the LL Viewer.. And I will buy a new pc as soon as posible 😂 Thank you for your time!❤️ Link to comment Share on other sites More sharing options...
Lyndka Cochrane Posted March 2, 2021 Share Posted March 2, 2021 On 2/26/2021 at 4:43 PM, Sylviaangel Faintree said: Thank you all for your advices. I cheked the settings of antivirus, I cleaned all the cache, I tried the troubleshoot compatibility, I read the informations from forums too... BUT the problem wasn't solved! After all, I downloaded the LL Viewer.. And I will buy a new pc as soon as posible 😂 Thank you for your time!❤️ I bet if you re-install Firestorm now - it will work now that you have the LL Viewer installed. WIndows 7 isn't going anywhere soon - there's far too many out there for that to happen so it's not a problem with WIndows 7. Don't let anyone con you in to buying a new computer just because... Firestorm uses the same codebase as the LL Viewer - the only difference is that they change around the User Interface and add some bells & whistles so if the LL viewer works - so will Firestorm - it's NOT your computer. If you tried everything else then a clean install of Firestorm will usually help by letting the Firestorm installer do the un-install (don't rely on just deleting the desktop shortcut & the program folder. Windows does screw up occasionally & can cause you some swearing & frustration but perservere - I use Windows 7 and have very few issues with Firestorm. LIke I say - if you re-install Firestorm now - I bet it will work... Link to comment Share on other sites More sharing options...
MarissaOrloff Posted March 2, 2021 Share Posted March 2, 2021 If the LL viewer is working and FS is not you can try something semi drastic. Rename the user_settings folder found in C:\users\YourWindowsLoginName\AppData\Roaming\Firestormx_64 to user_settings.old and then restart the viewer. This will force FS to go back to default settings and you WILL lose your current settings. *note* if you are using a 32bit version of Firestorm Firestormx_64 will just say Firestorm. *note II* AppData is a hidden folder in windows. See below to make it visible. Select the Start button, then select Control Panel > Appearance and Personalization. Select Folder Options, then select the View tab. Under Advanced settings, select Show hidden files, folders, and drives, and then select OK. If this fails please update your graphics card drivers from either Nvidia, AMD or Intel for the latest Windows 7 driver. Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now