fee on mainland

[Anna May]

Hi, i am a premiummember.

I sold my mainland 1024 that was free

After that i got the houseboat for premiums.

So i did not have 2 plots at the same time, than sl charged me for 7 dollar plus vat

.I think this isnt fair.

Can you explain me how this happened and what will happen next month?

KR Anna May

[Mollymews]

best to raise a Support Case about this. Support person will be able to help you better

 

just add, only way this would normally happen if we don't own any land, is if we had assigned tier to a group and forgot to withdraw it before getting the houseboat

but as you say it might be a billing system error and Support be able to sort this out for you

[SarahThe Wanderer]

I think it was best if you waited till next month to get a linden home, they have this system where even if you sold your land it will still count as your land till next month!

so when you got a linden home, they charged you for your mainland parcel, because it still count as your land. 

3 hours ago, Anna May said:

Can you explain me how this happened and what will happen next month?

No, next month they won't charge you, it will be free.

[Alwin Alcott]

1 hour ago, SarahThe Wanderer said:

I think it was best if you waited till next month to get a linden home, they have this system where even if you sold your land it will still count as your land till next month!

so when you got a linden home, they charged you for your mainland parcel, because it still count as your land. 

No, next month they won't charge you, it will be free.

this isn't right. As soon you sell land the tier is free, and can buy the same amount of land again without raising.
It will only ask for a personal action, by taking back the tier, when using a group. If you forget that, you can indeed get a higher tier level when buying on personal use. ( donated tier counts as in use)

Edited February 23, 2021 by Alwin Alcott

[SarahThe Wanderer]

1 hour ago, Alwin Alcott said:

this isn't right. As soon you sell land the tier is free, and can buy the same amount of land again without raising.
It will only ask for a personal action, by taking back the tier, when using a group. If you forget that, you can indeed get a higher tier level when buying on personal use. ( donated tier counts as in use)

What I wrote above is from my experience, I might be wrong and I should've sent ticket instead!

but anyway to the OP it's better to send a ticket, and they will solve your problem; not the people in the forum as you see we could be wrong.

and I would appreciate if you post their reply to your ticket here, I'm curious to know their answer, and that will help others as well, thank you.

Edited February 23, 2021 by SarahThe Wanderer

[Alwin Alcott]

7 minutes ago, SarahThe Wanderer said:

 

but anyway to the OP it's better to send a ticket

nonsens.. the first step is simple : check if the donation is done to the group. If so it's solved.
Why bother the busy support with most likley a non issue before it's checked.

Edited February 23, 2021 by Alwin Alcott

[SarahThe Wanderer]

5 minutes ago, Alwin Alcott said:

nonsens.. the first step is simple : check if the donation is done to the group. If so it's solved.
Why bother the busy support with most likley a non issue before it's checked.

OK! Do that!

[SarahThe Wanderer]

16 minutes ago, Alwin Alcott said:

nonsens.. the first step is simple : check if the donation is done to the group. If so it's solved.
Why bother the busy support with most likley a non issue before it's checked.

So I bought a land with my alt and sold it again same day just now, bought it 800 L$ sold it 200 L$ lol

Anyway then I got a linden home, and yes i checked my land holding, and there's no fee!

[Lillith Hapmouche]

4 hours ago, Alwin Alcott said:

Why bother the busy support

You pay for it.

[Qie Niangao]

Okay, but still let's find out whether that Mainland 1024 was group-deeded, because if it was, I think the OP has a case to argue for getting a credit for charges, and then would be the time to open that Support ticket. Here's what I'm thinking:

If you're a Mainlander, open your Land Use Fees page on the dashboard and see if it makes sense to you. Mine does at the moment, but earlier today it was really confused, showing me at the $0.0 tier level, but with all options greyed out up to a sim and a half. Mine still says "You can acquire up to square meters without additional land use fees" with no number of square meters specified. I believe this page was a victim of Uplift, and may still be having problems, in which case it wouldn't be surprising if somebody was misinformed about what tier they might end up paying.

On the other hand, it's seven bucks, maybe fourteen if it goes for another month, and I wouldn't want to spend a lot of time for such a small sum. It would be worth figuring out whether something needs to be done to keep it from recurring forever.