504 Error on Redelivery

[CandyRain123]

I was just wondering if anyone can tell me why I always get this error when I try to get something redelivered from my marketplace order history? I have tried searching, showing only 5 items even, and it has not helped. I have many things I need redelivered that are only in MP and I refuse to repurchase them.

Help?! lol - Thanks in advance!

https://gyazo.com/27adefc0d1a49866ce502c429c93a3eb

[Alwin Alcott]

50 minutes ago, CandyRain123 said:

I was just wondering if anyone can tell me why I always get this error when I try to get something redelivered from my marketplace order history? I have tried searching, showing only 5 items even, and it has not helped. I have many things I need redelivered that are only in MP and I refuse to repurchase them.

Help?! lol - Thanks in advance!

https://gyazo.com/27adefc0d1a49866ce502c429c93a3eb

did you check if the object still is for sale? ..it can show up in your orderhistory but being removed from MP.

[Rowan Amore]

1 hour ago, CandyRain123 said:

I was just wondering if anyone can tell me why I always get this error when I try to get something redelivered from my marketplace order history? I have tried searching, showing only 5 items even, and it has not helped. I have many things I need redelivered that are only in MP and I refuse to repurchase them.

Help?! lol - Thanks in advance!

https://gyazo.com/27adefc0d1a49866ce502c429c93a3eb

They had some issues yesterday with MP redelivery so maybe something again today?

[Kyrie Deka]

On 2/20/2021 at 9:50 AM, CandyRain123 said:

always get this error when I try to get something redelivered from my marketplace order history?

 

 

You mean like these reports?

 

If yes,

my support ticket is still open.

Still happening to me. 

Consistently broken.

 

 

Edited February 21, 2021 by Kyrie Deka

[Caren Jewell]

On 2/21/2021 at 4:53 PM, Kyrie Deka said:

 

 

You mean like these reports?

 

If yes,

my support ticket is still open.

Still happening to me. 

Consistently broken.

 

 

Made a ticket about same Problem and got this anser today from Linden:

(Maybe it help till the Problem will be fixed) - and the Problem that we login and after very short time we log off automatic from Marketplace. This is very annoying

>>In regards to requesting redelivery on old purchases, if you look at the purchase information at the top of the listing you will see the date of the purchase highlighted in green. If you click on this date it will open the order summary where you an request redelivery. I hope this will help you with requesting redelivery on certain items.<<

[RunawayBunny]

504 means sever getting overwhelmed by long requests and timing out.. work around?

There is not much we can do as user. Only one suggestion: use market when its less busy while people not shopping.. late night EU / USA.

 

I guess LL has to split market place multiple servers.. Current number of servers unable to handle all requests.

Or update it with more smooth coding to increase overall performance & fix timeout problem.

Edited March 3, 2021 by RunawayBunny
Typos :(

[Marianne Little]

I am totally borked by this. I only get the "504 gateway" message. What can I do?

Is it some way to remove purchases? I have almost 2300 purchases. Can I remove some? I do not need to have demos and gifts stored.

[PekeNL]

Sorry for the necropost, but regarding the 504, and my thread being linked here, I might as well comment

I contacted support about this, here's an quote from the relevant parts. I also had a warning considering I had a friend login to my account (from the US) to see if its a geolocation issue, which we confirmed.

Quote

Hello PekeNL Resident,

 

Thank you for contacting support. I am very sorry to hear that you are having trouble searching through your order history.

 

Unfortunately, there isn't much we can do for 504 Gateway Timeout errors. Sometimes this happens when you are searching for something that returns a large amount of data. The only fix is to keep refreshing and hope that the request will go through eventually. 

 

Additionally, please be aware that Buying, Selling, Sharing, Gifting away, or otherwise transferring your account to a third party is a violation of Second Life's Terms and Conditions: https://www.lindenlab.com/legal/second-life-terms-and-conditions. We understand that Second Life users like to help each other, but please don't let anyone log onto your account in the future. Only the original creator of an account may make use of that account.

 

If you have any questions or concerns, please let me know!

 

Best,

 

Obi Linden

Account Specialist

Linden Lab

So, as you can see.. There isn't really anything LL says about it, nor does it seem like they have an intend to dive deeper into the issue. This seems to be a issue 100% caused by congestion as my alt who has less items, does not have the same problem. The server simply seems to be unable to offhand the search results of your purchase history for viewing. I'd really love to see this investigated, as this seriously hampers my experience in Second Life as I enjoy a clean inventory and often remove things I don't need, knowing that they'll be available when I need them.

As a sidenote; If I stumble upon an item I recently bought, there don't seem to be an issue. I can click the date I bought it (highlighted above the product) and it'll take me to the date bought for redelivery. It seems to be purely the actual searching and overview that is borked.

Edited April 11, 2021 by PekeNL
Additional information