Firestorm crashes on save snapshot to disk

[Arielle Simondsen]

Exactly what the title says.  I dont even have to click save, if I just choose save to disk, boom, crash.  I've tried all the older fixes, to no avail.  I'm on a mac (Big Sur) and it was working fine up til a crash last night and I had to reinstall.  Now its just being evil.  I blog for a very high profile sl blog so taking lower graphic snapshots is not really an option.  Hoping someone can help!  Thanks!!!

[Fritigern Gothly]

May I suggest uninstalling FS, then restarting your Mac, then reinstall FS again? Just to make sure that all the necessary files and dependencies are installed properly. 

[Arielle Simondsen]

I'll try that!  I didn't do both together like that.  fingers crossed!!!  Thanks!

[Arielle Simondsen]

That did it!!!  Thank you SO SO much!!!!

[Arielle Simondsen]

)*&^%$#%^&*(*&^%!!!!!!  its doing it again!  WTF!

[Nalates Urriah]

Use the viewer's HELP->About... to collect the information we need. Then paste in the thread so we can make a reasonable guess at what may be the problem.