logged in but now says something that i need a simulator

[sweetthing0010]

ive downloaded the view but now says dont have simulator  now what

 

 

[LoveAngeL Lyre]

Hello! Your problem has connection with  an or more invalid characters in a group tag. Look this jira: https://jira.secondlife.com/browse/SVC-6608 Do you remember which group tag you wear? If yes and you have an alt, log in with your alt and or change the tag or kick out your main account of the group. After that try to log in again with your main account in a protected land like Smith, Lime of Aqua.

If you haven't an alt, but you have a premium member it is highly recommended to use the Live Chat.

If you are not a premium member i can't suggest you to submit a ticket. As other older users suggested in past, maybe a good idea is to upgrade to Premium just for 1 month. This way you can use immidiately the Live Chat and ask for assistance.

Good luck.