Stability

[Jericho Incognito]

Being in world is becoming untenable with the what seems like daily problems now.  At some point I'm going to give up my two sims and stop spending money at all since it has become clear that this is a dying world.  I don't see how people want to stay with all the problems these days. 

[Rowan Amore]

[Lindal Kidd]

I admit that the frequency of problems has increased.  However, this is nowhere near as bad as things have sometimes been in the past.  I think it's much too early to start talking about a "dying world".  Just think of it as SL's version of 2020.

[FairreLilette]

13 minutes ago, Lindal Kidd said:

I admit that the frequency of problems has increased.  However, this is nowhere near as bad as things have sometimes been in the past.  I think it's much too early to start talking about a "dying world".  Just think of it as SL's version of 2020.

Yes, very true.  SL has always had "problems"....most were lag and/or a slow marketplace.  I've had some problems too but since the cloud my lag is way better so I'm riding it out here.  But, if it's stressing the OP out...look, I took two breaks from SL before.  I have NOT been here the whole fifteen years since when I first started.  I've been here maybe seven altogether but I took several years out in between.  I painted for a couple of years instead and tried writing songs.  Find something else to do.   

Edited January 3, 2021 by FairreLilette

[LittleMe Jewell]

1 hour ago, JerichoAnomaly said:

Being in world is becoming untenable with the what seems like daily problems now.  At some point I'm going to give up my two sims and stop spending money at all since it has become clear that this is a dying world.  I don't see how people want to stay with all the problems these days. 

 

Shoulda been here in the olden days

[AdminGirl]

1 hour ago, JerichoAnomaly said:

Being in world is becoming untenable with the what seems like daily problems now.  At some point I'm going to give up my two sims and stop spending money at all since it has become clear that this is a dying world.  I don't see how people want to stay with all the problems these days. 

What problems are you referring to?

[Rowan Amore]

It's been "dying" since I joined 10+ years ago...or so someone is always saying.

[Ceka Cianci]

3 hours ago, LittleMe Jewell said:

 

Shoulda been here in the olden days

True, It almost feels like it's user friendly nowadays..hehehe

 

I like this one hehehe

 

[Lewis Luminos]

90% of "SL problems" can be eliminated by upgrading your hardware or your  internet connection (for example, stop trying to use it on wi-fi). The remaining 10% are way less than in the past.

Yes there are hiccups whenever something new is introduced, like the recent uplift to the Cloud. But it's small beans compared to the old days when  region re-starts would have the entire grid unavailable for 24 - 48 hours every week and a griefer could bring the entire thing down in minutes.

[Doc Carling]

34 minutes ago, Lewis Luminos said:

The remaining 10% are way less than in the past.

The past is the past. And the die hard fan fraction in SL ist willing to accept all technical issues as long as SL is up. That is a known fact. Thread opener wrote he owns 2 sims. I don't know, if he means parcels or regions. However he pays for a service and mustn't justify that he expects a stable product. I think as a customer he has a right to expect that. I'm not into Linden bashing. The guys have all hands full to keep SL on course. But it is neither fair to bash or mock residents as soon as they mention something critical about SL.

Edited January 3, 2021 by Doc Carling

[Theresa Tennyson]

30 minutes ago, Doc Carling said:

The past is the past. And the die hard fan fraction in SL ist willing to accept all technical issues as long as SL is up. That is a known fact. Thread opener wrote he owns 2 sims. I don't know, if he means parcels or regions. However he pays for a service and mustn't justify that he expects a stable product. I think as a customer he has a right to expect that. I'm not into Linden bashing. The guys have all hands full to keep SL on course. But it is neither fair to bash or mock residents as soon as they mention something critical about SL.

Indeed, he wrote that... However, most of his picks are from an infohub on an ancient mainland region.

[bigmoe Whitfield]

9 hours ago, JerichoAnomaly said:

Being in world is becoming untenable with the what seems like daily problems now.  At some point I'm going to give up my two sims and stop spending money at all since it has become clear that this is a dying world.  I don't see how people want to stay with all the problems these days. 

I've been here 13 years, it's not dying and the problems used to be way way WAY worse, this is nothing.

[Fae Blossom]

I only just joined, but from I understand they recently switched servers? You don't just do big server stuff without there being hiccoughs. Though if it is too much for you and you no longer derive enjoyment from being in SL, maybe step away for a bit? I cycle through several communities because at some point everything feels very 'meh' and logging in (and spending money) almost feels like a chore.

[FairreLilette]

3 hours ago, Lewis Luminos said:

90% of "SL problems" can be eliminated by upgrading your hardware or your  internet connection (for example, stop trying to use it on wi-fi). The remaining 10% are way less than in the past.

Are you sure about the "hardware" part and even the "wifi" part.  

First, hardware.  I thought the cloud was kind of like borrowing another person's computer.  Are you sure hardware is all that as most computing will eventually be cloud based from what I've read.  Imagine what the cloud could be like in a few years...it could be pretty awesome and no need for all that hardware because with the cloud, it borrows the hardware.  The need for graphics chip as we know them could become obsolete.  Gaming rigs could be different so I wouldn't include those into SL and the cloud.

Second, wifi.  I've been wifi only and it was okay pre-cloud.  I don't know how my wifi is post cloud because SL has far less lag in the cloud dealing with heavy mesh avatars it was never meant to deal with in the first place.  So, wifi, I'm not so sure that is the OP's issue.

It would be better, however, if the OP stated what the issues are.  It could be SL burn-out too plus Covid stress.  

But, I have problems in the cloud and these are my most recent - items won't detach, shaper won't allow me to make a new shape.  It lets me move the sliders but then just shuts down with no new shape made and I've never experienced that before in SL.  

Edited January 3, 2021 by FairreLilette

[Alma Palmira]

There are issues. There have always been issues. These issues get fixed, others rear their heads. There used to be a day (Wed?) that SL shut down for hours for weekly updates, fixes, and changes. Then they moved to rolling sim shut downs and power ups. Imagine sitting on a pose ball, typing out your most emotive masterpiece, tied to pole, while your sexy bits whisper, "avatar A is getting distracted," and then... a sim wide message appears saying: "Prepare for sim shutdown in three minutes." Talk about a mood killer! You learn to roll with it. 

For what used to be magic behind a curtain, LL is now pretty transparent. I listen to the Lab Gabs on YouTube, Read from messages, and blogs and can pretty easily get caught up on what is happening, what they are trying to do, and when that is going to happen. SL is a huge worldwide, concurrent virtual world like no other. In my eyes it will never be stable. The Kung Fu of Secondlife is learning to bend with the winds of change.

All of this combined with more and more resource grabs from my computer make SL difficult, challenging, and frustrating, but the sky is not falling. It's just another glorious day on the grid.

Edited January 3, 2021 by Alma Palmira

[Lewis Luminos]

1 hour ago, FairreLilette said:

Are you sure about the "hardware" part and even the "wifi" part.  

First, hardware.  I thought the cloud was kind of like borrowing another person's computer. 

That is true from Linden Lab's point of view, but not from ours as users.

The only thing "the cloud" means for SL is that Linden Lab is hosting the grid on Amazon's servers instead of their own. That makes SL more scalable - it can more easily expand to fit an increasing population for example. And it means that someone else is responsible for maintaining and upgrading those servers, so the Lab don't need their own employees to do that.

But from the point of view of us, as users, we're still continuously streaming SL's content, regardless of whether the servers are owned by Linden Lab or Amazon. And for that, you still need hardware and internet connectivity just as good as before.

[Lindal Kidd]

1 hour ago, FairreLilette said:

First, hardware.  I thought the cloud was kind of like borrowing another person's computer.  Are you sure hardware is all that as most computing will eventually be cloud based from what I've read.  Imagine what the cloud could be like in a few years...it could be pretty awesome and no need for all that hardware because with the cloud, it borrows the hardware.  The need for graphics chip as we know them could become obsolete.  Gaming rigs could be different so I wouldn't include those into SL and the cloud.

I know I'm getting off topic (What else is new, Linnie?) but this comment from Fairre is both true, and very disturbing to me.  The "cloud" model of computing IS more efficient, although a full implementation requires a godawful lot of communication bandwidth.  I think we're addressing that pretty well.  What worries me is the social implications. Once again, in the name of convenience and cost, we're turning over something we control as individuals to the faceless megacorporations.

I'm going to continue using the internet, but the Resident Geek and I are keeping most of our computing power and data storage at home and under our control.  Well, under his control, thank you dear.

[Silent Mistwalker]

13 hours ago, JerichoAnomaly said:

Being in world is becoming untenable with the what seems like daily problems now.  At some point I'm going to give up my two sims and stop spending money at all since it has become clear that this is a dying world.  I don't see how people want to stay with all the problems these days. 

I've been here what 16 years now. You ain't seen nothing yet. 🤭

Give it sometime. It's not like they have moved SL to the "cloud" before and can be expected to do a perfect job of it. Even LL will tell you to be patient and allow time for things to "percolate" through the system and stabilize. 

[animats]

5 hours ago, Doc Carling said:

And the die hard fan fraction in SL is willing to accept all technical issues as long as SL is up.

To some extent, that's true. SL is doing well from the perspective of long-time SL users. But it would be laughed off Steam as too buggy. As Sansar was. This is a big problem in retaining new users, who see SL as broken.

What's badly broken right now?

• Group messaging. If you're going to be an online social network, messaging has to work reliably.
• Region crossings, about which I've said much in the past and won't repeat myself.
• Content loading stalls, seen in world as things taking way too long to appear. I suspect throttling by the Akamai content delivery network.
• Voice is still unreliable.
• EEP made the mainland world too dim, due to some bad defaults, and that hasn't been fixed yet.

Those are the big ones, and they should be LL's priorities for Q1 2021. What else?

Server uptime is pretty good, and was maintained through the transition to AWS. That's an achievement, considering how much state is being maintained server side.

Edited January 3, 2021 by animats

[Charlotte Bartlett]

5 hours ago, Lewis Luminos said:

90% of "SL problems" can be eliminated by upgrading your hardware or your  internet connection (for example, stop trying to use it on wi-fi). The remaining 10% are way less than in the past.

Yes there are hiccups whenever something new is introduced, like the recent uplift to the Cloud. But it's small beans compared to the old days when  region re-starts would have the entire grid unavailable for 24 - 48 hours every week and a griefer could bring the entire thing down in minutes.

I do agree with this normally  - However, I do have another perspective.

Over the recent weeks (since 1 Nov) our customer support has gone up by 402% (I am a geek sorry).  In all but rare cases, the issues our customers are having are not related to our specific products but something not running/working in SL.    Recent days the script slow responses has had an impact on vendors (even when updated).    That amount of increased customer service mainly related to things like delayed deliveries (Marketplace + In world), when they try to edit something not getting responsive screens (e.g. edit is greyed out on a mod item), etc etc.   I am a hobbyist in SL, but I have been run off my feet by the issues and helping customers.  

I run a Gigabyte wired connection and am on a top of the line computer with two stable viewers I can access.  .    I have never had customer service levels this high since 2006, so I think a lot of people are having different experiences right now - region owners and merchants are particularly probably getting more of those bumps than an average user.  The OP's frustration I genuinely sympathise with as a result from my own experience.  It's right to call it out.  Whilst the uplift project definitely has some less successful aspects they are still working through - I think it would be good timing at the start of the year for LL to come out with an updated roadmap and communication to help users navigate the fall out and timing / best approach whilst they fix their issues.

I have not seen the grid being down in years like that on the wider griefer/"Wednesday updates" (literally years). So to me this isn't about measuring to the "worst" standard possible, but an average of the recent 3-5 years which have been stable.  LL can help a lot with some better and more open communication (now I am having deja vu!)

 

 

 

[Sorciaa]

 

[Walelu Summerwind]

13 hours ago, JerichoAnomaly said:

Being in world is becoming untenable with the what seems like daily problems now.  At some point I'm going to give up my two sims and stop spending money at all since it has become clear that this is a dying world.  I don't see how people want to stay with all the problems these days. 

I’ve been on SL close to 13 years and every Christmas has always been a lag-fest. Halloween too. Snow, scripts, Christmas trees, decorations.. ghosts etc bring a lot of problems for many residents. Yesterday, I was an orange cloud whilst shopping and clubbing. Around 9:30, I got booted and wasn’t able to log back in. Checked grid status and bla bla problems bla.. But I am a tortured soul who refuses to give up on SL... is this an abusive relationship? Probably. 🥺❤️ 

[Walelu Summerwind]

Please, SL! Love like you used to 😩

[Kyrie Deka]

13 hours ago, JerichoAnomaly said:

I don't see how people want to stay with all the problems these days. 

In all fairness, angst is angst.  I share your momentary pain, I do. 

[Rowan Amore]

I've seen numbers between 47%-70% on the increase of internet traffic during the pandemic.  Doesn't this effect our individual experience as far as lag and rendering speed?  What effect on LL does this have?  I mean aside from their internal problems such as yesterday.  I'm curious?