My Marketplace store not available

[Kimber Fraktul]

After a many year hiatus from SL, I have returned and wanted to re-start my SL MP store. I paid for premium, filled out all the tillia information again, but when I click on "My Store" under the "My Marketplace" tab, I get the message "We're sorry, but this store is no longer available." There's no way I can delete and start over, no options to revive it. Returning to selling is the number one reason I wanted to return to game, but I just can't figure out how to get it all working again. Has anyone had a similar issue and has a workaround option? I even tried accessing things from different avatars, and nothing. It all seems like it must be linked to a singular account (me) vs an individual avatar character. Help!!

[Cindy Evanier]

13 hours ago, Kimber Fraktul said:

After a many year hiatus from SL, I have returned and wanted to re-start my SL MP store. I paid for premium, filled out all the tillia information again, but when I click on "My Store" under the "My Marketplace" tab, I get the message "We're sorry, but this store is no longer available." There's no way I can delete and start over, no options to revive it. Returning to selling is the number one reason I wanted to return to game, but I just can't figure out how to get it all working again. Has anyone had a similar issue and has a workaround option? I even tried accessing things from different avatars, and nothing. It all seems like it must be linked to a singular account (me) vs an individual avatar character. Help!!

If you are premium, you can use live chat and ask them to look at it.  If its  been less than certain number of years,  your store would not have fallen into the catchment of those deactivated 

Edited January 3, 2021 by Cindy Evanier

[Emma Krokus]

If the many years should be over 5 years, see this for information:

https://modemworld.me/tag/sl-marketplace/

 

Also see this discussion and in particular Dakota Linden's comment:

 

Edited January 2, 2021 by Emma Krokus
added info