Elvina Ewing Posted December 18, 2020 Share Posted December 18, 2020 Hi all, i've been away from this forum for a long time, i might have missed something important... I have just discovered (thanks to a customer inquiry!) that Automatic Redelivery seems to be disabled on Marketplace. Not sure if it's globally, but all items in my own store that are copy and should be (and WERE!!) redelivery enabled are now showing as disabled! Also, when i went to check my list of purchases there is no link for redelivery for any items i have bought recently (which is not much, and i only checked few pages back), so it looks like those merchants i bought from are also affected. On those few items i checked from the other merchants, each of those items' listing also showing disabled redelivery. I am sorry if this has already been discussed, the quick search of forum threads didn't give me anything related to this, so if there is a thread somewhere where this incident is being discussed please point me there, thank you. I would really like to know what's going on and if i should touch anything in my listings and try to put it back to Redelivery Enabled, i don't wanna break things even more... 😱 Link to comment Share on other sites More sharing options...
eprahim555 Posted December 18, 2020 Share Posted December 18, 2020 When I buy a new product and want to receive it, I am asked to log in, then I register, but I cannot reach to get the product Link to comment Share on other sites More sharing options...
Artorius Constantine Posted December 18, 2020 Share Posted December 18, 2020 I've noticed that as well. Products that were copy and had redelivery turned on have all been turned off. I guess I need to go through all my listings and turn it back on. Hopefully the batch edit function is working this week. I should probably wait though, since the stuff I listed yesterday has vanished from the MP. 1 Link to comment Share on other sites More sharing options...
rasterscan Posted December 18, 2020 Share Posted December 18, 2020 2 minutes ago, Artorius Constantine said: I've noticed that as well. Products that were copy and had redelivery turned on have all been turned off. I guess I need to go through all my listings and turn it back on. Hopefully the batch edit function is working this week. I should probably wait though, since the stuff I listed yesterday has vanished from the MP. I wonder what on earth they are doing is it the uplift ? 1 Link to comment Share on other sites More sharing options...
Artorius Constantine Posted December 18, 2020 Share Posted December 18, 2020 No clue but it's irritating when all my listings say "Free Self-Service Re-Delivery through the Marketplace." and they turn the feature off with no notice. I wouldn't have noticed except I was listing new products yesterday and used the "Quick Fill" from another listing. I saw Re-Delivery was turned off and went searching to find it was turned off on at least the dozen listings I checked so I'm 'assuming' it's global. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted December 18, 2020 Share Posted December 18, 2020 My guess is fallout from the MP "fixes" they have been putting in, which were needed to fix uplift related problems. Somewhat typical IT -- fix one problem and create 5 more. Link to comment Share on other sites More sharing options...
Elvina Ewing Posted December 18, 2020 Author Share Posted December 18, 2020 right... hell knows for how long this has been going on, because the customer asked for redelivery 2 days ago... So it's been like that at least for 2 days already... 🤦♀️ Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now