Jump to content
  • 0

how to get age verified? put in passport nr, have a paypal account, but still not verified


shafalia33
 Share

You are about to reply to a thread that has been inactive for 4147 days.

Please take a moment to consider if this thread is worth bumping.

Question

4 answers to this question

Recommended Posts

  • 0

If you are a Premium or Concierge customer and you experience difficulty verifying your identity on the Second Life website, you may submit a new support case in order to verify your account manually.

  1. Visit https://support.secondlife.com/create-case/
  2. Choose Account Issue from the first dropdown menu.
  3. Choose Manual Age Verification from the next dropdown menu that appears.
  4. Click Choose File to attach an electronic (scanned) copy of one of a Government issued identification that has your name and date of birth clearly displayed. This identification can be a birth certificate, driver's license, passport, or state ID or national ID.
  5. Click Submit.

Please expect manual verification to take 5-7 working days.

http://community.secondlife.com/t5/English-Knowledge-Base/Age-verification/ta-p/700021

Link to comment
Share on other sites

  • 0

If you are saying that you successfully age verified and account verified but you still cannot access adult content, have you changed your maturity rating in preferences?

If the problem is that you cannot change your maturity rating, are you under 18?

Residents who are under 18 are restricted to a G rating until they turn 18. If you joined SL before you were 18 and have since had your 18th birthday, you will need to contact support to get your maturity rating unstuck from G, because the system to deal with that situation is still not in place.

 

DUE TO SOME FORUM CHANGES, PLEASE USE "OPTIONS > EDIT" ON YOUR POST TO ADD FURTHER REPLIES

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 4147 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...