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Error Message: Error charging your method of payment


FauxyLauxy
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I'm trying to purchase something from the MarketPlace and am getting the above error message.  I get the same error message when I try to buy Lindens.  However, there is no indication what the error actually is.  My Credit Card Company tells me that there are no problems with my card and there are no declined charges.  Checking my Billing Information area of my account shows nothing except that Tilia wants my SSN (which I'm not giving since I understand that's only if I want to change Lindens to RL money).  I also have deleted and re-entered my credit card information.  That hasn't worked either.  I have submitted a support ticket to Linden Labs, but I thought I would also ask here to see if anyone had any ideas

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24 minutes ago, FauxyLauxy said:

I'm trying to purchase something from the MarketPlace and am getting the above error message.  I get the same error message when I try to buy Lindens.  However, there is no indication what the error actually is.  My Credit Card Company tells me that there are no problems with my card and there are no declined charges.  Checking my Billing Information area of my account shows nothing except that Tilia wants my SSN (which I'm not giving since I understand that's only if I want to change Lindens to RL money).  I also have deleted and re-entered my credit card information.  That hasn't worked either.  I have submitted a support ticket to Linden Labs, but I thought I would also ask here to see if anyone had any ideas

If your issue isn't resolved by Monday, call Billing directly:

  Billing support phone numbers
    Toll-Free (US/Canada): 800.294.1067
    Long-Distance: 703.286.6277  
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support
 

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