Jump to content

Lindems not acreditted


GirasolMx
 Share

You are about to reply to a thread that has been inactive for 237 days.

Please take a moment to consider if this thread is worth bumping.

Recommended Posts

Hello 

I need help and don't know where to get it. I bought lindens last friday and they were not acreditted, camcelled the order, got the refund on Tilia account. Made a new purchase with that balance and i still don't get them. 

Where can i ask for help with this? I already filed a support ticket but got no answer so i decided then to camcel and make the seco d purchase that has not been processed yet

 

 

 

  • Like 1
Link to comment
Share on other sites

If you are buying $L but not receiving them, the usual reason is that you are using the "Best Rate (Limit Buy)" option.  This is not a purchase, it is an OFFER to purchase at a specified rate of exchange.  If the exchange rate doesn't hit your specified rate, your order remains open.  It will stay open until 1) the exchange rate hits your specified rate and 2) all prior orders at that rate have been filled.  If you choose an unrealistic exchange rate, this can mean you will NEVER get your $L.

To fix the problem, cancel your order, and then buy $L again, using the window on the LEFT, the "Instant Buy" option.  You will purchase $L at the current rate of exchange.

  • Like 5
Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 237 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...