Katherine Heartsong Posted November 29, 2020 Share Posted November 29, 2020 (edited) Helping my partner get all done up in a new avatar and I see gaps (neck and ears missing), yet they see everything fine. LATER EDIT ... They logged out and back and now also see this gap!!! How do I do a sort of "refresh textures" on her so that I see things that are actually there? When we click the show ears on/off in the LOGO HUD they show for a second then disappear. We're at out wits end as newbies. Edited November 30, 2020 by Katherine Heartsong Link to comment Share on other sites More sharing options...
Katherine Heartsong Posted November 29, 2020 Author Share Posted November 29, 2020 (edited) Going to have my GF check her Belleza HUD for neck things ... then unpack the Gessami BOM skin again to see if it is corrupted. Weird thing is? The demo worked just fine. Edited November 29, 2020 by Katherine Heartsong Link to comment Share on other sites More sharing options...
Janet Voxel Posted November 30, 2020 Share Posted November 30, 2020 I'm thinking you might want to check the head HUD if the ears and neck are missing. It looks like she alpha'd the ears and neck on the head hud by accident. 1 1 Link to comment Share on other sites More sharing options...
Marianne Little Posted November 30, 2020 Share Posted November 30, 2020 (edited) Sometimes when we play with the HUD we can click on things by a mistake. We can either go through the HUD again and try to turn it on again, or unpack a new head and HUD. I assume the head and neck was fine at the start. If she does not have a container to unpack (she can have deleted it), she can go to the store and have a redelivery. 6 hours ago, Katherine Heartsong said: Going to have my GF check her Belleza HUD for neck things ... then unpack the Gessami BOM skin again to see if it is corrupted. Weird thing is? The demo worked just fine. Edited November 30, 2020 by Marianne Little 1 Link to comment Share on other sites More sharing options...
Katherine Heartsong Posted November 30, 2020 Author Share Posted November 30, 2020 (edited) TY Janet and Marianne. We have tried the Ears ON/OFF setting on the LOGO HUD (I also have a LOGO head, btw, so at least she and I are working on the same HUD). The ears appear for a brief moment then disappear. There is no neck fix/alpha on the LOGO HUD, so that's not it. I think we'll trying unpacking the head and HUD again and replace the existing one. I'll let you know when we can get to that. Thanks for the advice! Edited November 30, 2020 by Katherine Heartsong Link to comment Share on other sites More sharing options...
Katherine Heartsong Posted November 30, 2020 Author Share Posted November 30, 2020 Looks like unpacking the head again and replacing everything from the new folder (head, shape, teeth, eyes, eyebrows, and HUD) has fixed the issue but I will let everyone know soon. Link to comment Share on other sites More sharing options...
Katherine Heartsong Posted November 30, 2020 Author Share Posted November 30, 2020 Fixed!!!!! Thank you to everyone for help and advice, here and in-world via IM. Neck and ears showing. 1 Link to comment Share on other sites More sharing options...
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