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Friend is a cloud


849625 Boa
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Hi, so I got my friend into second life yesterday and whenever we switch sims they're a cloud for me. It only works if they switch to one of the default avatars and back to their avatar. This happens to no one else. I tried multiple viewers as well to see if it was a client side issue. Any help would be appreciated!

edit: I should mention that this has never happened to me in the 13 years I've played SL

Edited by 849625 Boa
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12 minutes ago, 849625 Boa said:

Hi, so I got my friend into second life yesterday and whenever we switch sims they're a cloud for me. It only works if they switch to one of the default avatars and back to their avatar. This happens to no one else. I tried multiple viewers as well to see if it was a client side issue. Any help would be appreciated!

edit: I should mention that this has never happened to me in the 13 years I've played SL

How is their internet connection?

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13 minutes ago, RowanMinx said:

How is their internet connection?

They're fine on their end, they see themselves as well. Their internet is very good. Everyone else sees them too it seems like it's something wrong with me. I don't have slow internet though and like I said never had this issue before. 

 

17 minutes ago, Fritigern Gothly said:

They should make sure to be wearing system eyes, system hair, system skin and a shape.

Switching to a different saved outfit may also help.

Switching to another saved outfit doesn't work, but switching to a default avatar and back works.

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39 minutes ago, Vicious Hollow said:

I know it's been said that it's not the "preferred" way to fix things, but try clearing your cache. Clear your cache, relog etc...if that doesn't work, try clearing your cache again, then before relogging, clear your inventory cache as well. 

I tried that, nothing. I tried my other account, nothing. I even tried a different computer, nothing. I've never ever had this issue before and it's only happening to my friend, I can see every other person even in a 40 person SIM.

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I just tried using my mobile hotspot which has 8 MB download speed and 6 MB upload, still just a cloud.

 

edit: I see their shadow and I can right click them to see invisible parts of their body. Again they have to switch to a default avatar first for me to see them, but they have to do this each time we switch SIM's. Here's a gif (excuse me trying desperately to click on one of their parts) https://gyazo.com/6f332893004a801ac4d622587f738eb9

Edited by 849625 Boa
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