Partnering Issue..

[Ryukaii]

Hello, I'm partnered with someone in Second Life, and for some reason my profile shows my partner in the box, but when it comes to my partner's profile, my profile isn't showing up as their partner in their box. We both tried to log into the website, and it clearly says I'm still partnered with them, but when my partner logs in and check, I don't exist. I tried dissolving it and was going to try and redo it, but I get a error message. I have the lindens needed to do so, but it still won't do. Are there any options I can take to fix this or will I have to submit a ticket? If I have to submit a ticket, how do i do so? Also, has anyone ever had this issue before? Any help would be appreciated, thanks!

[Rowan Amore]

39 minutes ago, Ryukaii said:

Hello, I'm partnered with someone in Second Life, and for some reason my profile shows my partner in the box, but when it comes to my partner's profile, my profile isn't showing up as their partner in their box. We both tried to log into the website, and it clearly says I'm still partnered with them, but when my partner logs in and check, I don't exist. I tried dissolving it and was going to try and redo it, but I get a error message. I have the lindens needed to do so, but it still won't do. Are there any options I can take to fix this or will I have to submit a ticket? If I have to submit a ticket, how do i do so? Also, has anyone ever had this issue before? Any help would be appreciated, thanks!

You're right.  I don't see your name in their profile.  Since it was just today, have they tried logging out to SL.and back in?

https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

Edited November 14, 2020 by RowanMinx

[Ryukaii]

7 minutes ago, RowanMinx said:

You're right.  I don't see your name in their profile.  Since it was just today, have they tried logging out to SL.and back in?

https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

Yes, I told them to log out and log back in, still no change.

[Lucia Nightfire]

I see them partnered with someone else, who, in that profile, claim that they partnered "your" partner today.

Something weird is going on here.

[Cindy Evanier]

Where is everyone looking?  On the website it all looks fine to me.  I haven't looked inworld but maybe if the partnering has only just happened, inworld hasn't caught up.  

[Rowan Amore]

8 hours ago, Lucia Nightfire said:

I see them partnered with someone else, who, in that profile, claim that they partnered "your" partner today.

Something weird is going on here.

Same guy, different avatar.