My brother dont remember his login dates

[Jerry Eglerion]

My brother have a account created in: 27/08/2010, but he has never played, he want to play now but he maybe have many e-mails and he dont remember the registration e-mail and password, then, dont can enter in the game. How he can know what is the e-mail that he used to register? Is the problem, dont know what is the e-mail

[Identity Euler]

 

He may fill in the ticket but he will be asked about account details. Most people type in security password randomly and can't remember it later.

[Jerry Eglerion]

Thank you friend, but. we're not a premium users =/

[Ansariel Hiller]

You will either need the email address or his username to retrieve either username or password here: https://secondlife.com/my/account/request.php

But, since he never played: Why not simply create a new account? If he doesn't has anything valuable in his inventory or money on that account, creating a new one would be the easiest and fastest solution.

[Peewee Musytari]

You can send an IM to the account and he can check his email accounts and see which one it gets sent to. Once he knows the email address he can reset the password and then change the email address if he wants to.

If that doesn`t work he can go to https://support.secondlife.com/create-case/ & without logging in, submit the ticket to reactivate an old account.