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I saved face shape features to the above. I am using the Catwa HD Pro MajerEdged - I believe that's what it's called. Anyone, I accidently hit the head in the settings/system thing which reset the head shape. Now, when I try to add a hairbase to the head, I get that message popping up. And the shape I made/saved it of course gone! Please help me with this, it's making me nuts. 

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I had this happen recently as well, and the answer was that you've lost inventory. It could be a lot, or a little. Check your total inventory count and see if it looks off; then try following the advice on the Firestorm website for lost or missing inventory. The steps are largely the same whether or not you use Firestorm. 

Good luck! I sadly never did recover my shape, but I wish you the best.

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