Ezzie Alpha Posted September 21, 2020 Posted September 21, 2020 How can one contact a linden directly? Is it in world or is there an email address. 1
Alwin Alcott Posted September 22, 2020 Posted September 22, 2020 6 hours ago, Ezziedq Mirabella said: How can one contact a linden directly? Is it in world or is there an email address. not, if needed support tickets will be escalated to be handled by a Linden(employee) Except some rare situations, Lindens will step in here at the forums, mostly as moderators, or with techie issues. Direct contacts by IM /notecards will be ignored by most( some even have it on their profile) The old days are gone for long time sadly. 2
Rowan Amore Posted September 22, 2020 Posted September 22, 2020 9 hours ago, Alwin Alcott said: not, if needed support tickets will be escalated to be handled by a Linden(employee) Except some rare situations, Lindens will step in here at the forums, mostly as moderators, or with techie issues. Direct contacts by IM /notecards will be ignored by most( some even have it on their profile) The old days are gone for long time sadly. What? The Linden bat signal isn't working anymore? 1 2
Ezzie Alpha Posted September 22, 2020 Author Posted September 22, 2020 That is bad I just want to speak to one linden about the interest in one area. I will try to contact him in world or on his facebook page. 1
Alwin Alcott Posted September 22, 2020 Posted September 22, 2020 1 hour ago, Ezziedq Mirabella said: That is bad I just want to speak to one linden about the interest in one area. I will try to contact him in world or on his facebook page. you can try tagging him and ask to reply in private 1
Whirly Fizzle Posted September 22, 2020 Posted September 22, 2020 2 hours ago, Ezziedq Mirabella said: That is bad I just want to speak to one linden about the interest in one area. I will try to contact him in world or on his facebook page. It depends which Linden & what you want to contact them about. Some Lindens run public user groups - http://wiki.secondlife.com/wiki/Linden_Lab_Official:User_Groups If you wish to report a bug or a feature or improvement request, those should go on the JIRA & the correct team of Lindens will triage your report: https://jira.secondlife.com/secure/CreateIssue!default.jspa If it's a governance issue (reporting some form of abuse or TOS or Community Standards violation) then you need to file an abuse report: https://modemworld.me/2017/03/24/raising-abuse-reports-in-second-life/ If it's a support request of some kind or you need to report a region that's running poorly or needs a restart then you need to contact LL support: https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support If it's something that you need to contact a specific Linden about then you can send any Linden an email, but unless a Linden specifically asks you to contact them via email, this probably isn't the correct thing to do. All Lindens have the email address firstname at Lindenlab.com. 3 1
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