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Contacting a Linden


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6 hours ago, Ezziedq Mirabella said:

How can one contact a linden directly?  Is it in world or is there an email address.

not,
if needed support tickets will be escalated to be handled by a Linden(employee)
Except some rare situations, Lindens will step in here at the forums, mostly as moderators, or with techie issues.
Direct contacts by IM /notecards will be ignored by most( some even have it on their profile)

The old days are gone for long time sadly.

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9 hours ago, Alwin Alcott said:

not,
if needed support tickets will be escalated to be handled by a Linden(employee)
Except some rare situations, Lindens will step in here at the forums, mostly as moderators, or with techie issues.
Direct contacts by IM /notecards will be ignored by most( some even have it on their profile)

The old days are gone for long time sadly.

What?  The Linden bat signal isn't working anymore?

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2 hours ago, Ezziedq Mirabella said:

That is bad I just want to speak to one linden about the interest in one area.  I will try to contact him in world or on his facebook page.

It depends which Linden & what you want to contact them about.
Some Lindens run public user groups - http://wiki.secondlife.com/wiki/Linden_Lab_Official:User_Groups

If you wish to report a bug or a feature or improvement  request, those should go on the JIRA & the correct team of Lindens will triage your report: https://jira.secondlife.com/secure/CreateIssue!default.jspa

If it's a governance issue (reporting some form of abuse or TOS or Community Standards violation) then you need to file an abuse report: https://modemworld.me/2017/03/24/raising-abuse-reports-in-second-life/

If it's a support request of some kind or you need to report a region that's running poorly or needs a restart then you need to contact LL support: https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

If it's something that you need to contact a specific Linden about then you can send any Linden an email, but unless a Linden specifically asks you to contact them via email, this probably isn't the correct thing to do.
All Lindens have the email address firstname at Lindenlab.com.

 

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