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I would like to upgrade to premium, by visa, but i keep getting an error message! any thoughts?


Pemuly
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Try to contact the billing support:

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Portugal: 800.814.450
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only
If you cannot get support by phone, you can file a ticket here, choosing "billing problem :
EDITED: Due to grid status today May 24:

Billing 24 hour phone line unavailable

[postED May 24, 4:53 am PDT] The 24 hour phone line for Billing support is currently unavailable. We are working to restore service as soon as possible. Please check back here for updates.


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