I would like to upgrade to premium, by visa, but i keep getting an error message! any thoughts?

[Pemuly]

i would like to upgrade to premium, by visa, but keep getting an error message. any help? pls?

 

[valerie Inshan]

Try to contact the billing support:

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

If you cannot get support by phone, you can file a ticket here, choosing "billing problem :

https://support.secondlife.com/create-case/

EDITED: Due to grid status today May 24:

Billing 24 hour phone line unavailable

[postED May 24, 4:53 am PDT] The 24 hour phone line for Billing support is currently unavailable. We are working to restore service as soon as possible. Please check back here for updates.



[Cabbage Acanthus]

Is it a prepaid Visa?  Most if not all of those aren't accepted because it is very hard to verify identity with them.  Not the biggest fan of that policy myself but that's what they are doing now.