Region crashed twice support ticket unanswered

[Phoebe Avro]

Region crashed twice support ticked unanswered an hour since i submited a ticket, our region has been crap since LL moved it to a RC region ages ago LL are going down the pan!  I will have to rethink paying for it in the future!

[Whirly Fizzle]

What's the name of the crashing region?

[Whirly Fizzle]

1 hour ago, Phoebe Avro said:

support ticked unanswered an hour since i submited a ticket

LL will get to it. An hour isn't long to wait....

[Phoebe Avro]

Normally LL answer region down tickets in under 20 minutes this ticket is over 11 hours now with no answer.

 

[Adamburp Adamczyk]

4 hours ago, Phoebe Avro said:

Normally LL answer region down tickets in under 20 minutes this ticket is over 11 hours now with no answer.

 

yeah but if you submit a support ticket at silly o'clock in the morning when support are closed you won't get an answer until they open at 6am sl time.............................

 

 

[Odaks]

From the Status Page, right now:-

Past Incidents

Aug 29, 2020

No incidents reported today

 

mm.....