ChinRey Posted August 25, 2020 Share Posted August 25, 2020 And why isn't that info available in the viewer anymore? 1 Link to comment Share on other sites More sharing options...
Aishagain Posted August 25, 2020 Share Posted August 25, 2020 (edited) The channel identifier was removed by LL some months ago, @ChinRey. The only way to know whether the region you are on is RC or Main is to look at the 6 digit number shown at the top of your viewer UI and reference it against the software version numbers shown on the Tech Forum Release Thread. Apparently LL felt that knowing the Channel ID was prejudicing land buyers against the RC channel!...at least that's what was said..... Edited August 25, 2020 by Aishagain spelling 2 Link to comment Share on other sites More sharing options...
ChinRey Posted August 25, 2020 Author Share Posted August 25, 2020 40 minutes ago, Aishagain said: Apparently LL felt that knowing the Channel ID was prejudicing land buyers against the RC channel!...at least that's what was said..... Makes perfect sense: Don't tell your customers what they are buying, let them figure it out for themselves. They ought to keep maturity ratings secret too. I mean, if people are prejudiced against RC regions (which I seriously doubt) it's nothing compared to how G rated ones suffer. 3 1 Link to comment Share on other sites More sharing options...
Nova Convair Posted August 25, 2020 Share Posted August 25, 2020 Very few people are able to explain only their observations in their reports. Most blubber more or less garbage about things they believe or expect instead of sticking to the facts. I guess LL had enough of that. 😎 Link to comment Share on other sites More sharing options...
Aishagain Posted August 25, 2020 Share Posted August 25, 2020 @Nova Convair: Yes. That WAS one of the primary reasonings behind the change we were told, but in my experience this has simply exacerbated the confusion and inaccuracy of reports to LL Support. It made sense but on the whole sense is not a frequent visitor to SL. Maybe LL need to explain the process to the less comprehending in words of fewer syllables. Link to comment Share on other sites More sharing options...
Lucia Nightfire Posted August 25, 2020 Share Posted August 25, 2020 6 hours ago, Aishagain said: Apparently LL felt that knowing the Channel ID was prejudicing land buyers against the RC channel!...at least that's what was said..... It was to cut down on requests for support to move regions off a channel from land owners incorrectly attributing region problems to the channel the region was on. Link to comment Share on other sites More sharing options...
Lucia Nightfire Posted August 25, 2020 Share Posted August 25, 2020 Quote How do we identify RC channel regions? In case LL is late to update the release schedule and regions have already rolled out new versions, you can also go to the RC sandbox regions to see which are on what version. Link to comment Share on other sites More sharing options...
steeljane42 Posted August 25, 2020 Share Posted August 25, 2020 18 minutes ago, Lucia Nightfire said: It was to cut down on requests for support to move regions off a channel from land owners incorrectly attributing region problems to the channel the region was on. What a silly reason if they actually said so. They could just restrict region moving between SLS and SLRC or between different RCs to like once-twice a month if it was really overloading the support that much. Or they could introduce the checkmark for private region owners (I don't have a solution for mainland, but since it's all LL owned it could stay as is) to select channel they want to keep their region at. Or better yet, since we can restart regions from the debug console... LL could add a channel selection to it. I highly doubt it uses much different tools than usual restart. At least when my region got moved (without my request) from SLS to RC a couple of weeks ago and I asked support to move it back (yeah, no, I am not going to beta test stuff like happened a month ago on RC https://jira.secondlife.com/browse/BUG-229129 , nor do I enjoy extra rolling restarts that are needed for the rollback) it was moved in real time in the matter of a few seconds, just usual restart and it was back within 5 minutes on the SLS. Well, first time I asked rolling restarts were going on and they asked to wait until it's over. So they made a ticket, which was probably got put into queue, but when I asked again on the next day it really was the matter of a few seconds. 1 Link to comment Share on other sites More sharing options...
Lucia Nightfire Posted August 25, 2020 Share Posted August 25, 2020 1 hour ago, steeljane42 said: Or better yet, since we can restart regions from the debug console... LL could add a channel selection to it. Not going to happen. Channels are bound to server hosts and there a limited amount they allot to each channel. There has to be human-to-human coordination between departments to get that changed. Also, the situation you just outlined is one they wish to deter even if it is a legit showstopper bug. They wish to be in control of any potential mass exodus of problem channels. 1 Link to comment Share on other sites More sharing options...
steeljane42 Posted August 25, 2020 Share Posted August 25, 2020 13 minutes ago, Lucia Nightfire said: Not going to happen. Channels are bound to server hosts and there a limited amount they allot to each channel. There has to be human-to-human coordination between departments to get that changed. Also, the situation you just outlined is one they wish to deter even if it is a legit showstopper bug. They wish to be in control of any potential mass exodus of problem channels. I see. Thanks for the techy details I wasn't aware of. As for the rest, unless they'll hide absolutely all information (and not just from the obvious places visible in the viewer, but from all the logs as well) and will do restarts on the exact same day, then it's still will be easy to see where SLS and where RC is, since they get rolling restarts on a different days. And now with different versions (at times) between RCs it's also possible to figure which exact RC it is by going to sandboxes, like you already mentioned earlier. I suppose LL knows better how much it has helped with channel swaps requests, but I still find it silly they actually offer that kind of support, yet try to hide it from the same users they offer this support to. 1 Link to comment Share on other sites More sharing options...
Lucia Nightfire Posted August 26, 2020 Share Posted August 26, 2020 (edited) Many region owners are not into the technical aspect of things and are simply susceptible to popular opinion and/or rumors which, sadly, for years has been "If your region still has problems after a restart, try getting support to change the channel!". Edited August 26, 2020 by Lucia Nightfire Link to comment Share on other sites More sharing options...
Logan Elf Posted August 26, 2020 Share Posted August 26, 2020 My home parcel which I've had for over a year is on BlueSteel and I don't recall any rollbacks except the one earlier this year. In the case of the groups bug, that wasn't rolled back at all, and instead got rolled out to main channel for all to suffer. An example of knowing which channel regions are on being useful was when the forced landing point was broken - having determined Magnum version was unaffected I could just go through my list of BlueSteel region LMs and quickly find another that had a forced landing point and put them into my bug report 1 Link to comment Share on other sites More sharing options...
ChinRey Posted August 26, 2020 Author Share Posted August 26, 2020 1 hour ago, Lucia Nightfire said: In case LL is late to update the release schedule and regions have already rolled out new versions, you can also go to the RC sandbox regions to see which are on what version. Yes probably but that's not the main problem. It's about the rolling restarts. From the deploy plan thread: 18 hours ago, Mazidox Linden said: As always please plan events around these maintenance windows. However, if you are hosting an event on Tuesday or Wednesday when we're not deploying new code, you can restart your region ahead of time to avoid interruptions. How are landowners supposed to plan around those maintenance windows if they don't know which day their region is restarted on? Does this mean we have to avoid major works and events on both days to be safe? You will figure it out eventually of course - until they change a region's channel that is - but once you do, the whole point of trying to hide it from the user is moot anyway. Link to comment Share on other sites More sharing options...
Aishagain Posted August 26, 2020 Share Posted August 26, 2020 (edited) @ChinRey:It is usually possible to figure out which channel (Main or RC) your region is on by looking at the version number (six digits) displayed next to the region name on the top of your viewer UI and cross-referencing this to the Restart thread post, which is usually (though not always, sadly) up by Wednesday of a given week. That "should" give you six days' warning of when the next Roll will occur. Of course if your region is Main Channel and the RC code is NOT promoted then there most likely will be no Main Server Roll. THAT may or may not be announced in a timely manner! As Logan says above, if there is more than one code deployed to the RC channels it can be something of a guessing game as to what will be deployed to Main the following week but the "when" is comparatively easy to determine. If your reaction to that is "I see what you mean, it's as clear as mud", you are NOT alone! 😕 Edited August 26, 2020 by Aishagain Link to comment Share on other sites More sharing options...
Logan Elf Posted August 26, 2020 Share Posted August 26, 2020 Note you only get the simulator version there if you have both the "Show location in top menu" and "Show simulator version in top menu" options of the User Interface preferences checked (As location is in address bar I turned off the "Location" option - seemed pointless duplicating the address bar) 1 Link to comment Share on other sites More sharing options...
Jaylinbridges Posted August 26, 2020 Share Posted August 26, 2020 4 hours ago, LoganPryor said: Note you only get the simulator version there if you have both the "Show location in top menu" and "Show simulator version in top menu" options of the User Interface preferences checked I don't see simulator version in the top menu, and I have both options checked. To see the simulator I need go to Help/About Firestorm and look under Second Life Server 2020-08-17T21:59:51.547110 Link to comment Share on other sites More sharing options...
Logan Elf Posted August 26, 2020 Share Posted August 26, 2020 (edited) 1 hour ago, Jaylinbridges said: I don't see simulator version in the top menu, and I have both options checked. To see the simulator I need go to Help/About Firestorm and look under Second Life Server 2020-08-17T21:59:51.547110 you only see the build number, not the full name with all that date crud: Since the build number is unique, that's all you need to determine if main channel or RC So today's RC: https://prnt.sc/u6hvqx And main channel: https://prnt.sc/u6hv0w And in other news... I notice they've shuffled some regions around between Main & RC channels. As you can see Sandbox Wanderton is now on an RC, if you want to do RC testing ETA: Looks like Magnum didn't roll today and remained on 547110 and the premium channel named sandboxes are back on their respective channels Edited August 26, 2020 by LoganPryor 1 Link to comment Share on other sites More sharing options...
Jaylinbridges Posted August 31, 2020 Share Posted August 31, 2020 (edited) On 8/26/2020 at 3:39 PM, LoganPryor said: you only see the build number, not the full name with all that date crud: I still don't see what you do - Is this a new addition to the latest Firestorm? https://i.gyazo.com/52b97f443fc6e26d8c5a8f589522aae3.png No build number listed anywhere. Edited August 31, 2020 by Jaylinbridges Link to comment Share on other sites More sharing options...
Odaks Posted August 31, 2020 Share Posted August 31, 2020 You can find the server details, for the region you are currently in, in Help - About Firestorm. Link to comment Share on other sites More sharing options...
Logan Elf Posted August 31, 2020 Share Posted August 31, 2020 1 hour ago, Jaylinbridges said: I still don't see what you do - Is this a new addition to the latest Firestorm? https://i.gyazo.com/52b97f443fc6e26d8c5a8f589522aae3.png No build number listed anywhere. Could be FS version, as i'm using 6.3.9.58205 - guessing maybe the change in way SL server versions were named broke older versions like yours. Link to comment Share on other sites More sharing options...
Odaks Posted August 31, 2020 Share Posted August 31, 2020 6.3.9 58205 is the latest standard version. Previous versions have always shown the server details in Help - About Firestorm. Link to comment Share on other sites More sharing options...
Aishagain Posted August 31, 2020 Share Posted August 31, 2020 (edited) How the server info is displayed may well differ with the viewer User-Interface skin you use. On the vintage skin that @Jaylinbridges uses it may not display in the same way as more v3 type skins. Odaks uses the same as me and I can get the server version info up on the top bar by clicking on it and selecting the info that I want. That "should" be the same on the vintage skin but wiser folk than I (eg Whirly or Willow) can be more authoritative on that. Anyway as Odaks says it is all available in Help>about Firestorm. Edited August 31, 2020 by Aishagain 1 Link to comment Share on other sites More sharing options...
HunniHope Posted August 31, 2020 Share Posted August 31, 2020 3 hours ago, LoganPryor said: Could be FS version, as i'm using 6.3.9.58205 - guessing maybe the change in way SL server versions were named broke older versions like yours. 5 hours ago, Jaylinbridges said: I still don't see what you do - Is this a new addition to the latest Firestorm? You can see the version number at the top of the viewer .. IF you enable it. This hasn't changed, and it's the same options we used to display the channel name, only now its the simulator version. Just right click the black bar and enable the option to show simulator version 1 Link to comment Share on other sites More sharing options...
Odaks Posted August 31, 2020 Share Posted August 31, 2020 1 hour ago, Aishagain said: may well differ with the viewer User-Interface skin you use Thanks - I hadn't given a thought to the way different skins might display. Link to comment Share on other sites More sharing options...
Jaylinbridges Posted August 31, 2020 Share Posted August 31, 2020 (edited) 2 hours ago, HunniHope said: You can see the version number at the top of the viewer .. IF you enable it. This hasn't changed, and it's the same options we used to display the channel name, only now its the simulator version. Just right click the black bar and enable the option to show simulator version Actually it has changed. I was using Firestorm 6.3.2 version, and they still use "Simulator Channel" in the drop-down, which is why I do not see the simulator version. Mine lists nothing in that field. Finally a reason to install the latest Firestorm version, w/ all the EEP bloat I never use. On second thought, I have no intentions of upgrading to the latest FS version or the EEP Beta - from the 140 comments on 6.3.9 alone, it has more bugs and stability problems than 6.3.2. If I want HD snapshots I can use another 3rd party viewer. Edited August 31, 2020 by Jaylinbridges Link to comment Share on other sites More sharing options...
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