I've tried downloading second life on my laptop but it won't work.

[LadyGirl22]

 

okay I set up an account and what not but it won't let me download it.
Overtime its like a few seconds away from being finished this thing pops up and says:
Sorry we can't download Second life.
Try checking your network connection, then run Second Life setup again.

And my internet is perfect and everything.

 

How do i add SL as a trusted site?

 

My Anti-Virus is AVG and my operating system is Windows..is that what you needed to know?

 

oh i have a Windows VISTA

 

okay now its telling me something about a video card driver. its either out of date or isn't working

[valerie Inshan]

Do you use a wireless connection? SL requires much bandwidth and wireless is not recommended. Just an idea...

[LoveAngeL Lyre]

Hello LadyGirl. Obviously your firewall or antivirus software may be blocking it, try adding SL as a trusted site.

 

EDIT: Tell us what's your operating system and which antivirus you use

[valerie Inshan]

@ LoveAngel: :smileyvery-happy: Of course you must be right! Lol, being on Mac, I never think of firewalls or viruses! Macs are not as exposed as PCs!!!

[LoveAngeL Lyre]

Yes although i wanted to know what windows you use exactly.

Open the AVG Anti-Virus plus Firewall. Double-click the Firewall button to configure the Firewall. Add the program or programs you wish.

For the Firewall (Windows 7):

1. Click the "Start" menu button in the lower left-hand corner of the screen, then click "Control Panel."
2. Click the green "System and Security" link. Click the blue "Allow a program through Windows Firewall" link under "Windows Firewall."
3. Click the "Change settings" button at the top of the window. Click "Allow another program" at the bottom of the window.
4. Scroll to the application that you wish to add to the Windows 7 Firewall. If the application isn't listed, click "Browse" and locate the application manually.
5. Click "Add" to add the program to the Windows 7 Firewall. Check the boxes for "Home/Work" and "Public" to the right of the program to allow them access to these types of network.

 

[LoveAngeL Lyre]

To add programs to your firewall using Windows Vista, perform the following steps:

1. Click Start, Control Panel , and then Security Center
2. Click Allow a program through Windows Firewall
3. Select the Exceptions tab and then click Add Program
4. In the Add a Program dialog box, click Browse. Add the Program.
5. OK

 

[Peewee Musytari]

Answered on: http://community.secondlife.com/t5/Technical/how-do-you-update-a-Video-Card-Driver/qaq-p/888565

@LadyGirl22, please try to stick to one thread to avoid confusion, we do understand that the current way of replying to your own post is crap to say the least lol...Hopefully it will be improved soon