GENUS HEAD Problem

[Becky20 Core]

HELP!... No matter what I do, my GENUS head only shows as darked-out image.  I was applying a new skin and it dropped out. Went to put on a saved outfit and still comes back with FACE completely dark...Tried everyting....

[Elise Banx]

open your head HUD, open your layers control, click SKIN in the list there and click a white colour under the colour select square... that should clear it

[Becky20 Core]

Well, now instead of being dark it is the following:::

[Becky20 Core]

Finally came back after re-boot and your advice...thanks!