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I didn't get the items I ordered?


Rana Audion
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Log in to Marketplace and click My Marketplace at the top of the screen.  From the pulldown menu, select My Account and then Order History.  You will see a full list of every transaction you have made.

Delivery from Marketplace can sometimes take as much as 24 hours, BTW, so don't panic yet.  In the future, though, I would suggest not putting quite so many items in your shopping basket at once.  I generally put only a very few (like ONE) in mine.  Somehow, the more items you have, the more easily their system screws up.

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Log in to Marketplace and click My Marketplace at the top of the screen.  From the pulldown menu, select My Account and then Order History.  You will see a full list of every transaction you have made.

Delivery from Marketplace can sometimes take as much as 24 hours, BTW, so don't panic yet.  In the future, though, I would suggest not putting quite so many items in your shopping basket at once.  I generally put only a very few (like ONE) in mine.  Somehow, the more items you have, the more easily their system screws up.

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Half, a quarter, none ... The answer is the same. To get a record of the individual items in your order, open Marketplace and click the My Marketplace menu at the top of the page. Select My Account >> Order History from the pulldown menu. If you do not receive items within about 24 hours, you should cut and paste the information about a missing item from that Order History and send it in a IM or notecard to the merchant, along with a polite message requesting redelivery. Most merchants are very kind and willing to redeliver. This happens all the time and they are aware of it. Do be patient, though. Not everyone logs in to SL every day or checks their e-mail. If you still haven't heard in another day or two, follow it up with a second polite note and finally, if you STILL haven't heard, file a support ticket at https://support.secondlife.com/create-case/ , selecting Marketplace from the pulldown menu. And please, next time you have a question, start a brand new thread. Don't tack it onto the end of someone else's TWO YEAR OLD question, where almost nobody will see it. ;)

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