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Amarie Glenfadden

redelivery after 4 years?!

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Dear . Marketplace developers or who ever should read this. I don't know anymore ppl but i find this pretty unacceptable..  Why even bother after 4 years or even a couple of months! if they haven't tried to contact me ..  which half of the time is eaten by too many instant messages as well!  also very awesome that my customers can't reach me even tho my email is linked and all and i should get an email. which i never do..  i can solve this myself.  I feel inclined to contact this person and refund them for delivering an item after 4 years!.  Can there please be a limit like  max a week? preferably sooner because my items are season and holiday related..  Thanks.  

Dear Amarie Glenfadden,



One of your items has been redelivered to a customer who had previously purchased the item.



Order ID: 1431317190

Item: Beautiful animated Merry Christmas Lights Gold

Delivered to: v. P.

Listing URL: http://marketplace.secondlife.com/p/Beautiful-animated-Merry-Christmas-Lights-Gold/2929366

SKU: Merry Christmas Lights

Delivered Quantity: 1 of 1

Purchased on: November 18, 2016 03:30 PM PST

Redelivered on: July 26, 2020 08:12 AM PDT



Thank you for using the Second Life Marketplace

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31 minutes ago, Amarie Glenfadden said:

Dear . Marketplace developers or who ever should read this. I don't know anymore ppl but i find this pretty unacceptable..  Why even bother after 4 years or even a couple of months! if they haven't tried to contact me ..  which half of the time is eaten by too many instant messages as well!  also very awesome that my customers can't reach me even tho my email is linked and all and i should get an email. which i never do..  i can solve this myself.  I feel inclined to contact this person and refund them for delivering an item after 4 years!.  Can there please be a limit like  max a week? preferably sooner because my items are season and holiday related..  Thanks. 

not sure i understand you right, but redelivery is automatic these days, it's a feature on MP.. even after 10 or 16 years a item can get a redelivery if it's still listed and active.
Nobody needs to contact you for it.

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40 minutes ago, Amarie Glenfadden said:

Dear . Marketplace developers or who ever should read this. I don't know anymore ppl but i find this pretty unacceptable..  Why even bother after 4 years or even a couple of months! if they haven't tried to contact me ..  which half of the time is eaten by too many instant messages as well!  also very awesome that my customers can't reach me even tho my email is linked and all and i should get an email. which i never do..  i can solve this myself.  I feel inclined to contact this person and refund them for delivering an item after 4 years!.  Can there please be a limit like  max a week? preferably sooner because my items are season and holiday related..  Thanks

You are talking to other Residents here --- LL seldom reads these threads.

Even if you items are seasonal, if I bought something a year or two ago and lost it, why would you not want me to get a redelivery?  Using the MP Redelivery system allows me to get the redelivery without having to bother you.

That said, you can modify every one of your listings to not allow a Redelivery via the MP and then customers would have to contact you.  

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1 hour ago, Amarie Glenfadden said:

Can there please be a limit like  max a week? preferably sooner because my items are season and holiday related..  Thanks.  

If you don't want an item redelivered you can EASILY take that feature off. This is a BY ITEM option so some products can be redelivered and others not. It is a nice way for folks to easily get updated products that they purchased on the Marketplace.  I like it. 

image.thumb.png.8df1c10a51172543c9bd5b2cefc96f13.png

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@Amarie Glenfadden

I think maybe you don't understand what is happening here.  Your customer's delivery was not delayed for four years.  What happened was that your customer probably lost or messed up her item (that she bought four years ago), and made use of the Marketplace's re-delivery function to get a fresh copy.

This is a great addition to the Marketplace and makes life much easier for both merchants and their customers!

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