I was billed twice for an item, but the merchant got paid once.

[Luxurious Slingshot]

The confirmation email shows 4 items purchased, but my transaction shows one item of the 4 billed twice.  I contacted the merchant but he was only paid once.  What are my options?

[Ishtara Rothschild]

Click "Help" on the SL website and then "Submit a Support Case". Pick "Marketplace" and "Linden$ Issues" from the dropdown menu and describe the case.

[LoveAngeL Lyre]

Hello Luxurious. If you have already contacted the merchant i fear that you can't do something else or more.

On the other side, LL supports: Having problems while shopping? Please check this list of questions for a solution. If you can't find a solution here, get help at the Support Portal. It is your right to do it, if you believe that it's worth to do it.