account reactivation

[shivie27 19]

Hello, can someone suggest me who I can reactivate my account? I mean, I submitted 2 tickets some days ago, and I still haven't received any mail from LL.

[Alwin Alcott 11,836]

5 minutes ago, shivie27 said:

Hello, can someone suggest me who I can reactivate my account? I mean, I submitted 2 tickets some days ago, and I still haven't received any mail from LL.

one ticket is sufficient, and a bucket of patience, support is busy it can take a few days more since a while.

[shivie27 19]

14 hours ago, Alwin Alcott said:

one ticket is sufficient, and a bucket of patience, support is busy it can take a few days more since a while.

okay, and how many days does it usually take?

[Alwin Alcott 11,836]

13 minutes ago, shivie27 said:

okay, and how many days does it usually take?

there's no mark in the line of waiting where to see what time it takes. Be patient.
When it's busy, as said some time ago, the most urgent matters go first, but the others won't be forgotten.

[bigmoe Whitfield 1,240]

With covid happening, it's not going to be instant.  so it could be a couple days before the ticket is processed.

[shivie27 19]

22 hours ago, Alwin Alcott said:

there's no mark in the line of waiting where to see what time it takes. Be patient.
When it's busy, as said some time ago, the most urgent matters go first, but the others won't be forgotten.

 

18 minutes ago, bigmoe Whitfield said:

With covid happening, it's not going to be instant.  so it could be a couple days before the ticket is processed.

ok thank you!