I can't hear the voices of others

[risa Static]

Hello.

I can't hear the voices of others with the latest Firestorm Viewer, Black Dragon Viewer, Second Life Official Viewer, and Alchemy Viewer.
I have not tried other viewers.
A white ball appears above my head.
You can't get above your opponent.

When I copied the contents of "voice folder" (Alchemy 5.0.7.41341) to the folder containing SLvoice.exe of Firestorm Viewer, I could hear the voice.
What should I do to be able to hear the voice without doing this operation?

[Fritigern Gothly]

Have a look at https://wiki.firestormviewer.org/fs_voice and see if you can fix your issues by following the trouble shooting guides

 

[risa Static]

I often saw https://wiki.firestormviewer.org/fs_voice.
I didn't write it there, but I imagine that opening the port might work.
However, I did not know the port of the voice server.

[Lindal Kidd]

For an idea of what ports should be open, see this article:

 

[risa Static]

I opened the tcp and udp ports but it didn't help.
Please tell me what else to do.

[Nalates Urriah]

Gothly's link to the Firestorm wiki is the most complete list of troubleshooting available.

Since you have tried other viewers and have the same problem, it has to be the computer. Can you hear YouTube videos?

Alchemy's files are likely to be out of date. So copying any of Alchemy's files to the FS folder is a mistake. I suggest you close all viewers, restart the computer, disable virus protection for 10 or 20 minutes, download and reinstall the viewer you plan to use.

Also, white-list the viewer's program files folder with your anti-virus. For performance sake white-list the cache folders too.

See if these steps help.

[risa Static]

Thank you for your advice.
I followed the installation steps as I was told, but it didn't improve.

Currently, a white ball is displayed only above you.
The white ball disappears for 1 second at intervals of once every few minutes.

For now, overwriting Alchemy's old slvoice-related files into Firestorm is the only way I can hear them.
I want to hear the voice with a new installation.

I suspect it's a voice server issue.
We will continue to seek advice.

[risa Static]

I'll answer the question.
Youtube can watch videos and hear sounds,

[risa Static]

Problem solved.
I replaced the motherboard and SSD.
I installed windows10 cleanly.
I installed Firestorm before I installed the security software.
The port is not open.

You can now hear the voice on the latest version of Firestorm.
Teleport failures no longer occur.

If others don't fix the voice problem, a clean install of Windows 10 may help.

[mayuka Yoshikawa]

Thanks chatting with me via twitter. It might be caused by IPS protection system by virus software. At worse it will go on working even though if you stopped or disable because those security software disable windows origin protection systems (windows firewall) to protect you from abuse crackers.

In this case it may be risk, though, you should uninstall and purge virus software ( not using Windows uninstall, use uninstall tool by the vendors) , restart the systems, change your virus software with Windows defender, restart again,  disable Windows defender , reinstall FS and start it.

I have heard from Alchemy creator he got the develop certification from Microsoft that may have the signature apps to prevent from those firewall/virus software.

hope it is helpful.

[sonia Scribe]

i cant voice to work on firestorm i see people talking but dont heir them

 

[Rowan Amore]

35 minutes ago, sonia Scribe said:

i cant voice to work on firestorm i see people talking but dont heir them

 

https://wiki.firestormviewer.org/fs_voice