All items are lost.

[loveflower1919]

In June 8th 2020, when I login, I found that almost all items, objects, and uploaded pictures etc. are lost from these folders in my inventory.   Why???   What can I do to get back my items???

Edited June 8, 2020 by loveflower1919

[Lindal Kidd]

Hi @loveflower1919!

Your actual inventory is stored on LL's servers.  But there's a local inventory cache on your computer's hard drive, and sometimes that can get corrupted.  Fixing it is not generally too much of a problem.  See this link: https://wiki.firestormviewer.org/fs_missing_inventory

[Chic Aeon]

See this thread. Likely similar in the Linden viewer.

 

https://wiki.firestormviewer.org/fs_missing_inventory#:~:text=Method 1%3A Open Preferences ->,> Network %26 Files -> Directories

[loveflower1919]

WOW!!!   I did your advice and all items have come back yes yes yes!   I have got back all my clothes and more.  Thank you Mis Lindal Kidd and Mis Chic Aeon, thank you very much.  Oh I'm crying now.   Nice to meet you two,  thank you so so so much!!!                From: Annette Loveflower (Loveflower1919 resident)

[PrimaSecret]

I've had this same issue several times. 

found this on Wiki and it worked.

just be sure and follow the instructions exactly as listed.

• clear the inventory cache manually:
  • Open Preferences -> Network & Files -> Directories
  • Click the Open button to the right of cache location. This should open a file picker window.
  • Locate the .inv.llsd.gz file that starts with YOUR avatar key. Your key can be found in your profile, under your name.
    • The file will look like this: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX.inv.llsd.gz

• (Depending on your OS settings, you may not see the .gz at the end of the filename, but the file type should show as GZ, gzip, WinZip, or WinRAR, depending on what utilities you have installed on your computer.)
• ESSENTIAL: Log out of Firestorm.
• Delete the .inv.llsd.gz file located above.

[Rolig Loon]

7 hours ago, PrimaSecret said:

found this on Wiki and it worked.

Hmmm.. That's exactly the Firestorm wiki article that Lindal and Chic pointed to in their first responses here last summer  ^^