Mara Crisp Posted May 23, 2020 Share Posted May 23, 2020 Why am I still required to login with my old name after I changed it? 1 Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted May 23, 2020 Share Posted May 23, 2020 (edited) 3 hours ago, Mara Crisp said: Why am I still required to login with my old name after I changed it? Go to your Account History/Statements area where you can see all charges against your account and verify that you really did pay for the name change. If you did, then you'll need to contact Support. Fastest is via Live Chat: Start Live Chat: https://support.secondlife.com/start-chat/ Live Chat is available 6am to 3pm PST every day. Edited May 23, 2020 by LittleMe Jewell Link to comment Share on other sites More sharing options...
0 Kerrianne Wheatcliffe Posted May 23, 2020 Share Posted May 23, 2020 @Mara Crisp If you changed your name, you should be able to see it in world as your new name. If you don’t, your name didn’t change. If your credit card was charged and you don’t see a name change, you should open a ticket with Linden Labs. Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted May 23, 2020 Share Posted May 23, 2020 5 hours ago, Kerrianne Wheatcliffe said: @Mara Crisp If you changed your name, you should be able to see it in world as your new name. If you don’t, your name didn’t change. If your credit card was charged and you don’t see a name change, you should open a ticket with Linden Labs. Unless you don't use a credit card on your account -- then it would be PayPal or Skrill. 1 Link to comment Share on other sites More sharing options...
0 Mara Crisp Posted May 24, 2020 Author Share Posted May 24, 2020 15 hours ago, Kerrianne Wheatcliffe said: @Mara Crisp If you changed your name, you should be able to see it in world as your new name. If you don’t, your name didn’t change. If your credit card was charged and you don’t see a name change, you should open a ticket with Linden Labs. I see my name change everywhere but with Bloodlines. It still shows my old name and requires me to login with my old name. Link to comment Share on other sites More sharing options...
0 Mara Crisp Posted May 24, 2020 Author Share Posted May 24, 2020 15 hours ago, Kerrianne Wheatcliffe said: @Mara Crisp If you changed your name, you should be able to see it in world as your new name. If you don’t, your name didn’t change. If your credit card was charged and you don’t see a name change, you should open a ticket with Linden Labs. I think Bloodlines is the only place that shows up with my old name. If I login to my acct I need to login with my old name. Just curious as to when it will all be transferred to my new name. Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted May 24, 2020 Share Posted May 24, 2020 (edited) 8 minutes ago, Mara Crisp said: I think Bloodlines is the only place that shows up with my old name. If I login to my acct I need to login with my old name. Just curious as to when it will all be transferred to my new name. Bloodlines is a total diffent private database, if they don't update ( what they don't when i look at a accountname i changed) you have to contact them, this is not related to LL. Edited May 24, 2020 by Alwin Alcott 2 Link to comment Share on other sites More sharing options...
0 Mara Crisp Posted May 24, 2020 Author Share Posted May 24, 2020 32 minutes ago, Alwin Alcott said: Bloodlines is a total diffent private database, if they don't update ( what they don't when i look at a accountname i changed) you have to contact them, this is not related to LL. Ok Thanks! That makes a lot of sense.. I will contact the creator of Bloodlines! 😄 Link to comment Share on other sites More sharing options...
0 MarcCross Posted May 25, 2020 Share Posted May 25, 2020 You will get faster respond if you log in to the web support and file a ticket. In my case is been a lot fast, tho they eventually respond either way😄 Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted May 25, 2020 Share Posted May 25, 2020 2 hours ago, MarcCross said: You will get faster respond if you log in to the web support and file a ticket. In my case is been a lot fast, tho they eventually respond either way😄 That is Bloodlines Support - which has nothing to do with LL support. Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted May 25, 2020 Share Posted May 25, 2020 8 minutes ago, LittleMe Jewell said: That is Bloodlines Support - which has nothing to do with LL support. yes but it is a bloodlines issue 1 Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted May 25, 2020 Share Posted May 25, 2020 41 minutes ago, Alwin Alcott said: yes but it is a bloodlines issue I was basically just meaning that they didn't really need to come back here and tell us about how to get Bloodlines support. Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted May 25, 2020 Share Posted May 25, 2020 45 minutes ago, LittleMe Jewell said: I was basically just meaning that they didn't really need to come back here and tell us about how to get Bloodlines support. be sweet ( i tried too... even said "please" in another thread! ) 1 Link to comment Share on other sites More sharing options...
0 Chassie Rowley Posted May 25, 2020 Share Posted May 25, 2020 (edited) I'm with the OP. I changed my name last evening but still can log in using my old name. Wouldn't sense dictate that the new name be required to log in? ("Out with the old, in with the new" thing) UPDATE: Takes a while for the system to catch up. Just found my Dashboard won't let me in with the old name. My Bad. Thanks for listening. Edited May 25, 2020 by Chassie Rowley 1 Link to comment Share on other sites More sharing options...
0 Mara Crisp Posted May 26, 2020 Author Share Posted May 26, 2020 18 hours ago, MarcCross said: You will get faster respond if you log in to the web support and file a ticket. In my case is been a lot fast, tho they eventually respond either way😄 I will file another ticket with Bloodlines. When I first changed it they weren't very helpful 1 Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted May 26, 2020 Share Posted May 26, 2020 13 hours ago, Chassie Rowley said: I'm with the OP. no you'r not it's not about SL but Bloodlines Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted May 26, 2020 Share Posted May 26, 2020 17 hours ago, Chassie Rowley said: I'm with the OP. I changed my name last evening but still can log in using my old name. Wouldn't sense dictate that the new name be required to log in? ("Out with the old, in with the new" thing) UPDATE: Takes a while for the system to catch up. Just found my Dashboard won't let me in with the old name. My Bad. Thanks for listening. Well, the SL FAQ on changing names did say that it could take up to 24 hours to get through all of the various systems. 1 Link to comment Share on other sites More sharing options...
0 IanDoge Posted June 2, 2020 Share Posted June 2, 2020 I understood that they were coming back to the first and last names from back when, however when I went to register today, it would not let me have a first and last name, it has to be continuous letters or numbers. No place to choose from the list of available last names. I appears that if I want a first and last name I now have to pay for a name change. I have to pay to put a space between Ian and Doge. Am I missing something here? Link to comment Share on other sites More sharing options...
0 MoiraKathleen Posted June 2, 2020 Share Posted June 2, 2020 14 minutes ago, IanDoge said: I understood that they were coming back to the first and last names from back when, however when I went to register today, it would not let me have a first and last name, it has to be continuous letters or numbers. No place to choose from the list of available last names. I appears that if I want a first and last name I now have to pay for a name change. I have to pay to put a space between Ian and Doge. Am I missing something here? No you are not missing anything. They didn't bring back last names as they were initially, what they did was add new functionality to allow people to change their name - either their first name or their last name or both. The last names are limited (similar to the old days) to a list of last names that can be chosen from. The name change functionality does require payment for the name change, as well as being a premium member. 2 Link to comment Share on other sites More sharing options...
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Mara Crisp
Why am I still required to login with my old name after I changed it?
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